Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01481 721501

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Duty Free Crystal 1 star review on 19th September 2025

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Duty Free Crystal 5 star review on 1st February 2023

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Duty Free Crystal 5 star review on 27th January 2023

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Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have bought the Swarovski annual Christmas star for several years. In November a great niece married and as a memento we decided to gift the newlyweds this year’s Star, they are absolutely delighted. From our first order, service, delivery and quality have been perfect. We would unreservedly recommend Duty Free Crystal.”

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Posted 5 years ago

“Good Company to deal with and very good prices”

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Posted 5 years ago

“A great service from ordering to delivery. The tree ornament was a nice size and quality. Thankyou.”

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Posted 5 years ago

“Another beautiful piece to add to my collection. The service and delivery is always very good. Highly recommend duty free, wouldn't shop anywhere else”

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Posted 5 years ago

“Good price and prompt delivery. Packaging bashed but goods ok.”

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Posted 5 years ago

“Speedy service , no issues would use again”

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Posted 5 years ago

“Very pleased with the crystal”

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Posted 5 years ago

“Thrilled to receive my annual Swarovski Christmas star at a duty free price. Really simple to order and very prompt delivery. I shall be using this service again.”

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Posted 5 years ago

“Buy the Christmas star every year. Great value and great service.”

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Posted 5 years ago

“I have been collecting the annual Christmas star ornament for years and it was wonderful to find a supplier to purchase the item from who sold it to me at a very reasonable price & delivered the item expediently. I will use this company again 5 star service”

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Posted 5 years ago

“Arrived in 4 days and was packed well would certainly recommend”

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Posted 5 years ago

“Speedy delivery.Products great quality and great prices.If you want svaroski this is the place to purchase.”

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Posted 5 years ago

“Items received safely and in good time.”

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Posted 5 years ago

“Excellent service very quick delivery thank you I will come again”

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Posted 5 years ago

“Good price, fast despatch, genuine product. Very happy and would use again”

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Posted 5 years ago

“i have used this company many times and i have never had a problem, always a speedy delivery and always been very well packaged, and most of all the cheapest way to get the item i require for my wifes present.”

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Posted 5 years ago

“Duty Free Crystal is my go to supplier for Swarovski. Every purchase has been flawless and the items are always exceptionally well packed. Considering they are being shipped from Guernsey I often receive them before I receive goods shipped from UK at same time from other suppliers. I have been shopping with Duty Free Crystal for a couple of years and can wholeheartedly recommend them with confidence. Splendid to deal with in my opinion,”

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Posted 5 years ago

“Lovely product, well packaged, quick delivery.”

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Posted 5 years ago

“Goods not delivered on time despite paying £9.99 postage so had to return and pay £4.60 postage. Not a good purchase !”

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Posted 5 years ago

Item purchased Friday 13th at 3.16pm (after special delivery cut off time), Dispatched Monday 16th arrived Tuesday 17th November (as we have outward postal service over a weekend, which is clearly stated on our website. Customer should have read postal T&C's before purchasing)

Posted 5 years ago

“Brilliant service - very prompt delivery, well packed and a great price. Cannot recommend this company highly enough.”

Helpful Report

Posted 5 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews