Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01481 721501

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Duty Free Crystal 1 star review on 19th September 2025

I Got Help From Martinsusan10032atgmail.com When I Was Deceived By Online Scam

Duty Free Crystal 5 star review on 1st February 2023

Steven Hack

Duty Free Crystal 5 star review on 27th January 2023

Andrew Chenery

Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product excellent customer service lovely gift wrapped and very good price.”

Helpful Report

Posted 6 years ago

“Ordered the earrings but on the 7th December received an mail from Matt to say that they were out of stock and would not be available until 10/14 days. I emailed back to say i was disappointed and that i really wanted them for a present before the 18th December. However on the 17th the ordered arrived and i was so happy. A great customer service, excellent quality product and another very happy customer.”

Helpful Report

Posted 6 years ago

“I am delighted with my purchase from Duty Free Crystal. The items arrived promptly and were well packaged. The earrings are exactly as described.”

Helpful Report

Posted 6 years ago

“First time making a purchase. Pleasantly surprised by the ease of ordering and the quick delivery.”

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Posted 6 years ago

“My wife was delighted with the pen. It was delivered promptly.”

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Posted 6 years ago

“Excellent really quick delivery Thankyou”

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Posted 6 years ago

“Great company to buy Swarovski ornaments from. I have bought quite a few pieces from them in the past and all have arrived intact. Unfortunately the last piece I ordered at sale price arrived broken. I had the option to get a full refund if I sent it back but it was no longer being stocked so I wouldn’t have been able to get a new one. They then offered me 10% back.”

Helpful Report

Posted 6 years ago

“Excellent service and very good price”

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Posted 6 years ago

“Quick delivery and lovely bracelet”

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Posted 6 years ago

“It was very easy to look through and locate items for two special birthdays (on different occasions) - and even easier to order and pay for the same. Added to this was the bonus of free postage and packing! The items arrived safely and securely and were very well received. Thank you.”

Helpful Report

Posted 6 years ago

“Quicker delivery than expected, very good service. Lovely item cheaper than from original retailer”

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Posted 6 years ago

“I am very pleased with my purchase of the crystal watch. The service was good and arrived on the date they said.”

Helpful Report

Posted 6 years ago

“I recently purchased a ring which unfortunately was the wrong size and also unsuitable. However the service I received both in the purchase and the return and return cannot be faulted. It was excellent and I will certainly use Duty Free Crystal again.”

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Posted 6 years ago

“Very good prices excellent products. Very quick and efficient service”

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Posted 6 years ago

“Always had good customer service with all of my purchases, would recommend this seller.”

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Posted 6 years ago

“Excellent price, quick delivery considering it's from the Channel Islands and freindly service.”

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Posted 6 years ago

“Prompt delivery! Great discount! Thanks!”

Helpful Report

Posted 6 years ago

“Product as expected. Attractive price. Prompt delivery. Good communication from Duty Free Crystal.”

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Posted 6 years ago

“Very good service will use again”

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Posted 6 years ago

“Fast and friendly service , easy to use site. Ordered a ballerina just before Christmas, not expecting it to be here in time . Super fast delivery was here in 3 days . Many thanks Will be ordering again xx”

Helpful Report

Posted 6 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews