Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01481 721501

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Duty Free Crystal 5 star review on 27th January 2023

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Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hey these guys delivered on time and £50 cheaper then the mainland store so impressed”

Helpful Report

Posted 6 years ago

“Great, speedy response. Came in plenty of time for my girlfriend's birthday, so thanks, much appreciated.”

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Posted 6 years ago

“Very fast, efficient service. Lovely choice of gifts. Great value. Fantastic option for these ‘lockdown’ times whilst buying presents is very difficult.”

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Posted 6 years ago

“Fast delivery lovely product and packaging good”

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Posted 6 years ago

“quick delivery- 20% discount on the lovely bracelet”

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Posted 6 years ago

“Excellent delivery and product was excellent value. Would definitely order again”

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Posted 6 years ago

“Excellent service. Delivered within two days of ordering and that’s some feat in these extreme circumstances we are all experiencing with Covid-19. And 20% off Retail price was an added bonus. It was great to cheer myself up after being lock in for 12 weeks. Highly recommend.”

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Posted 6 years ago

“Item as described at a good price with free fast delivery. Highly recommended thank you.”

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Posted 6 years ago

“Ordered 3 stunning swarovski tea light holders and a few days later they arrived, I was very impressed with both the service and the price and I would definitely use this company again.”

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Posted 6 years ago

“Ordered it .came two days later first class service”

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Posted 6 years ago

“Bought a rose Crystal Pen for my friends’ birthday - it is beautiful, thank you”

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Posted 6 years ago

“A really good website to shop Free delivery, no vat, and occasional extra discount”

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Posted 6 years ago

“It’s been two weeks and I still have not received my item. I have messaged twice and have not got any help in locating. Not happy at all.”

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Posted 6 years ago

Thanks for your patience, the item was received and signed for on 14th April despite the long Easter bank holiday and the reduced UK postal network system. Hope you like the necklace

Posted 6 years ago

“Fast delivery eat to order”

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Posted 6 years ago

“Straightforward ordering followed by excellent communications and item arriving within detailed timescales. Will definitely order again.”

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Posted 6 years ago

“Good communication and prompt delivery. Highly recommended”

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Posted 6 years ago

“Have dealt with this company on a number of occasions and have always found the products to be good and well packaged. Their delivery is always fast too.”

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Posted 6 years ago

“Excellent product, price and service. I will definitely be purchasing more products from Duty Free Crystal.”

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Posted 6 years ago

“Excellent service as always. Highly recommended .”

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Posted 6 years ago

“thank you for your response. In the main your service over many years has been superb so I hope u will see the following as constructive ideas to improve even more: Sorry but with ordering other items I missed the fact this item was a pre order item and your paperwork when delivering the other item on this particular order didn’t mention this , as it is part of the same order I think it should and should at least reference the other items in the order and indicate an idea of when it will arrive, so suggest you look at this? In my opinion, your reply to my post is also very curt and uncaring, I suggest you look at this? Your reply was very defensive, it didn’t give me any idea of delivery date, is it 1 month or 6 months? Some indication would be useful? You also failed to mention why my email had not been replied to? Again, an area for improvement! Regards GW”

Helpful Report

Posted 6 years ago

The outstanding item (birthday Mo) is clearly listed as a pre order, and will be dispatched as soon as product arrives in store ( as per our T & C ).

Posted 6 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews