Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01481 721501

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Duty Free Crystal 1 star review on 19th September 2025

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Duty Free Crystal 5 star review on 27th January 2023

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Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and speedy delivery. Will definitely be using Duty Free Crystal again thanks 🙂”

Helpful Report

Posted 6 years ago

“Bought as a present. Arrived promptly and the quality was as expected”

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Posted 6 years ago

“Excellent hassle free ordering from this company with extremely quick delivery”

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Posted 6 years ago

“Exellent service & delivery as always.”

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Posted 6 years ago

“As usual the items were received quickly, well packed and in excellent condition. Have used Duty Free Crystals several times now and always had very good service. Will definitely continue using this company.”

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Posted 6 years ago

“Beautiful bauble purchased at a reduced cost compared to buying from Swarovski’s website. Excellent service received from Duty Free Crystal. Arrived quickly and well packaged.”

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Posted 6 years ago

“Order arrived promptly after ordering. Have brought from Duty Free Crystal before and alway very pleased with products and service.”

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Posted 6 years ago

“I was very impressed with this company. If you value good service with a focus on customer care and satisfaction this is the place to go. The website is well ordered and easy to navigate. The easy payment and delivery options were particularly welcome as I get increasingly frustrated with sites who employ complex and time consuming systems that I usually end up closing down and going elsewhere. The price I paid was the best available and the item was packaged and presented well. The attention to detail and a personal touch were very evident, so thank you for that. In an age where low prices usually mean the seller doesn't have to bother with good service this transaction has stood out as an example that you can have both and no compromise is needed. I will happily trust Duty Free Crystal to provide for me on any future orders. I don't wear earings, so am no judge, but my wife likes them immensely, they do look nice I admit - so all is well.”

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Posted 6 years ago

“Excellent fast& speedy delivery to my door Great service”

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Posted 6 years ago

“Everything arrived on time and was at a great price”

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Posted 6 years ago

“Excellent company to order from.Very pleased with my purchase which arrived promptly and well packed”

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Posted 6 years ago

“Great service as far as product and delivery and queries I’ve had we’re answered efficiently by friendly capable staff.”

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Posted 6 years ago

“Good selection,competitive prices, prompt delivery.”

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Posted 6 years ago

“Beautiful item ! Better than expected ! Well packed ! Very pleased !”

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Posted 6 years ago

“Was delighted with my purchase the price difference from this store to standard Swarovski store is rather a lot . Delivery was fast . Can’t wait for my next purchase .”

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Posted 6 years ago

“I have purchased my Christmas ornaments for several years and they are great value, excellent service and dispatch usually within 24 hours. I highly recommend them.”

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Posted 6 years ago

“Excellent service and always well packed”

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Posted 6 years ago

“Excellent transaction - would highly recommend”

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Posted 6 years ago

“I purchase every year from this wonderful business . Excellent service excellent products,quick delivery. Excellent customer service Absolutely fabulous”

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Posted 6 years ago

“Very quick delivery, good value for money. Happy!”

Helpful Report

Posted 6 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews