Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01481 721501

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Duty Free Crystal 1 star review on 19th September 2025

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Duty Free Crystal 5 star review on 1st February 2023

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Duty Free Crystal 5 star review on 27th January 2023

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Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great value, lovely little crystal tree. Arrived quickly. Would go to DFC again”

Helpful Report

Posted 6 years ago

“Fast delivery and brilliant packaging.”

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Posted 6 years ago

“Bought this as a gift it was broken when I received it had to phone them the call cost £9 then £15 on petrol to take it too a Swarovski shop which was 30 miles away from me email Duty free but nothing I would have had too pay for return then they give me return back which probably would have took 14 -21 days also I wouldn't buy again, although the Swarovski shop wasn’t happy about replacing it as it wasn’t bought in UK so beware they replace it by a goodwill gesture at it was a present for my daughters birthday”

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Posted 6 years ago

“good service seem to run out of things but still good”

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Posted 6 years ago

“Quick delivery and discount for duty-free status both appreciated.”

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Posted 6 years ago

“Always been very pleased. Everything arrives promptly and in excellent condition.”

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Posted 6 years ago

“excellent value and service”

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Posted 6 years ago

“Speedy delivery, well packed and excellent value for money - a brilliant choice for Christmas or anytime - for Swarovski lovers everywhere!!!”

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Posted 6 years ago

“Fab price”

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Posted 6 years ago

“Excellent products which arrived very quickly. However was unable to set up an account on the site as didnt recognise my email address, received no order confirmation, and no advice of delivery date - luckily was home when it was delivered. Shame about all this as i have used the site previously and obviously lost out on any points due from having an acount.”

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Posted 6 years ago

“Very quick delivery and excellent price! Will shop here again for my Swarovski crystals.”

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Posted 6 years ago

“So very pleased with my Crystal 2019 christmas star very good service and good delivery thanks will use you again”

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Posted 6 years ago

“Great prices on Swarovski crystal, product was with me within a week, full packaging including the naty little blue bag.”

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Posted 6 years ago

“Brilliant service would recommend and I will definitely use this Company again.”

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Posted 6 years ago

“Have dealt with duty free crystal a few times and had excellent service from them. My Swarovski crystals arrived earlier than expected and well packaged.i would recommend them to anyone looking for crystal.”

Helpful Report

Posted 6 years ago

“Great value and excellent customer service. I had a very quick response to a query about delivery times for a birthday present, put my trust in them and they delivered. Pleasure to deal with and highly recommended”

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Posted 6 years ago

“Great service and arrived on time, many thanks”

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Posted 6 years ago

“My green evil eye bracelet is perfect. I have tried for ages to get a green one to match my eyes. Thank you”

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Posted 6 years ago

“Simple deal went smoothly. Item well packed and communication by shop good . Arrived at time expected.”

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Posted 6 years ago

“Products arrived really quickly and well packaged...”

Helpful Report

Posted 6 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews