Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01481 721501

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Duty Free Crystal 1 star review on 19th September 2025

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Duty Free Crystal 5 star review on 1st February 2023

Steven Hack

Duty Free Crystal 5 star review on 27th January 2023

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Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely item, many thanks”

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Posted 7 years ago

“Quick ordering and very quick delivery, item was packaged well and at good price.”

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Posted 7 years ago

“Excellent company to buy from”

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Posted 7 years ago

“Very happy with my very sweet bracelet . Lovely for the summer thank you duty free crystal 😊”

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Posted 7 years ago

“Excellent service always.”

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Posted 7 years ago

“Always been pleased with the service and price until I had a cause to contact them. Despite having several pairs of earrings from them this last pair were not right. The posts were black and the backs didn't fit well, they are very tight and hard to put on. The response I received was that because no one else had made this complaint then that's it. They haven't even bothered to answer my second response. Shocking customer service. Shame, otherwise would have given a 5.”

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Posted 7 years ago

“Great customer service, fast shipping!”

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Posted 7 years ago

“Excellent communication, speedy delivery, highly recommend to buy from Duty Free Crystal.”

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Posted 7 years ago

“Simply wonderful, you do not have to say more! :-)”

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Posted 7 years ago

“A great service from Duty Free Crystal, the ease of ordering was really great and the delivery was very very quick, the item I purchased arrived safely and is really good. The value for money is also fantastic. I would highly recommend buying from this shop and I will be definitely be buying more crystal from them in the future Kind regards Deonne :0) xx”

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Posted 7 years ago

“Service was excellent however they weren’t the right earrings I got straight in touch and was advised to send them back, adviser was most help would definitely use your service again”

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Posted 7 years ago

“Great selection of Swarovski jewellery at very reasonable prices. Delivery is fast and efficient in all original Swarovski wrapping. Love this website.”

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Posted 7 years ago

“Excellent product and service, prompt delivery and loved the hand written note, will use them again.”

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Posted 7 years ago

“The website is so easy to order and they have some wonderful offers too. I ordered soem nacklaces and they arrives so promptly. Cant recommend enough this shop. They also had a hand written note in the parcel. Really nice to see this level of service. Thank you ss”

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Posted 7 years ago

“Great fast delivery, love ordering from here”

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Posted 7 years ago

“OMG! Amazing! Fantastic prices, no p&p for me. Item was gift wrapped beautifully. Came really quickly. I saved £20 on my item! Will definitely use again - thank you!”

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Posted 7 years ago

“Fantastic service and friendly communication.”

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Posted 7 years ago

“Always good service and prompt delivery happy customer”

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Posted 7 years ago

“Very impressed with the quality and also very quick delivery.”

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Posted 7 years ago

“Very easy ordering and quick delivery with the bonus of prices lower than the U.K. Also very helpful over the phone and by email. A pleasure to do business with.”

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Posted 7 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews