Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01481 721501

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Duty Free Crystal 1 star review on 19th September 2025

I Got Help From Martinsusan10032atgmail.com When I Was Deceived By Online Scam

Duty Free Crystal 5 star review on 1st February 2023

Steven Hack

Duty Free Crystal 5 star review on 27th January 2023

Andrew Chenery

Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

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“Fantastic”

Helpful Report

Posted 7 years ago

“I have used and recommended duty free crystal on numerous occasions and found service and delivery excellent my only problem is that l cannot seem to retrieve my points collected on my purchases”

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Posted 7 years ago

“My purchase was a very special gift for my parents. It was for their 60th wedding anniversary this July 2018. They were so emotional when they opened it! Worth every penny I had paid for the beautiful crystal Blue Tits. Thank you so much Duty Free Crystal!”

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Posted 7 years ago

“Excellent service and good value for money. Very pleased with purchase and very speedy delivery.”

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Posted 7 years ago

“AS always quick service”

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Posted 7 years ago

“Lovely pen, prompt delivery, well packaged”

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Posted 7 years ago

“The crystal I received was of excellent quality as you would expect from Swarovski. However it was a lot cheaper than if bought from Swarovski themselves. The items were very quickly dispatched and arrived within 2 days.....brilliant service. Overall Duty Free Crystal are the people to go for if you want Quality, Value and Customer service.”

Helpful Report

Posted 7 years ago

“Fantastic service & the hand written note was a nice personal touch. Would definitely recommend & would definitely use again. ⭐️⭐️⭐️⭐️⭐️”

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Posted 7 years ago

“I bought the crystal elephant for my Mother and was delighted by this item. It was very well packed for transport and arrived the day after I ordered it. Excellent service!”

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Posted 7 years ago

“I fell in love as soon as i saw it and now m waiting for the baby giraffe to arrive”

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Posted 7 years ago

“Website is easy to use, the order was delivered promptly and in excellent condition.”

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Posted 7 years ago

“Nice product - God quick delivery”

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Posted 7 years ago

“Good service. Always well packed. Great to have an opportunity to buy Swarovski pieces at a reasonable price. My daughter loves this collection but I would not pay the full price for them. So I am happy and so will she be. Thank you Duty Free”

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Posted 7 years ago

“Lovely necklace set. Prompt efficient service ordered Saturday PM arrived Tuesday lunch time.”

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Posted 7 years ago

“Good prices and quick reliable service. Our supplier of choice for Swarovski.”

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Posted 7 years ago

“Nice company to shop with, good up to date website, any email query's are quickly answered. Good loyalty program. Completing a transaction is straight forward. Delivery to UK mainland is very fast and the parcel is well packed with the contents nicely gift wrapped if requested. Have used them for several years with no problems.”

Helpful Report

Posted 7 years ago

“It was amazingly easy to purchase, and such fast delivery!!! Packaged perfectly. Super happy with the product, it’s exactly what it should look like!”

Duty Free Crystal 5 star review on 20th June 2018

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Posted 7 years ago

“Great product, great range, great price, great service. Ive used Duty Free Crystal for many purchases now and they can not be faulted. I would highly recommend them to anyone.”

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Posted 7 years ago

“It is an ideal anniversary present for my civil partner who has quite a large number of Swarovski animals.”

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Posted 7 years ago

“Great price, great service, fast delivery - quicker than items purchased on the mainland. Would highly recommend and use again.”

Helpful Report

Posted 7 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews