Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01481 721501

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Duty Free Crystal 1 star review on 19th September 2025

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Duty Free Crystal 5 star review on 27th January 2023

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Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect! Great service and perfect item. Why pay more when you could get fantastic service and products from Duty Free Crystal! I will be shopping again soon.”

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Posted 7 years ago

“Really good and good size for a robin”

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Posted 7 years ago

“Great people to do business with,highly recommended”

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Posted 7 years ago

“Lovely genuine Swarovski product. Great prices, fast delivery and brilliant customer service. Will 100% use Duty Free Crystal again.”

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Posted 7 years ago

“Great service as usual. I would highly recommended using Duty Free.”

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Posted 7 years ago

“Excellent service, very quick & easy to make purchase & items delivered quickly. It’s easy to follow how purchase is progressing & get updates regularly. Would highly recommend service, price & quality.”

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Posted 7 years ago

“Item arrived super quickly, in a well padded jiffy bag. Also came with pouch and Swarovski gift bag. Exactly as described beautiful. I will be back again in the future. Very pleased it's nice to find good quality and good service.”

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Posted 7 years ago

“I purchase excellent genuine Swarovski from Duty Free Crystal every year and they are consistently cheaper than prices in the UK. Added to that with free postage its a win win situation. Highly recommended.”

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Posted 7 years ago

“Very smooth service. Quick delivery. Would definitely recommend.”

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Posted 7 years ago

“Great communications - reliable sellers - thanks for the annual reminders! Crystal is always packed superbly and this year's delivery was received within 24 hours of order!”

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Posted 7 years ago

“I love Duty Free Crystal as they are so efficient & don't take long to mail my product. e.g. I made the mistake of buying some crystal from Swarovski direct & it took forever through 3 or 4 different country borders to reach me eventually. I have used Duty Free twice & will definitely be using them again when I select my next crystal piece which hopefully will be sooner rather than later. Just LOVE Swarovski crystal!”

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Posted 7 years ago

“lovely as always”

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Posted 7 years ago

“Excellent prices, excellent speedy service”

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Posted 7 years ago

“I buy from Duty Free Crystal every year. Nothing but great service. Thank you.”

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Posted 7 years ago

“Excellent service, delivery was fast, price competitive & good communication.”

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Posted 7 years ago

“Prices are excellent. Have ordered several times from them and have a wish list in progress.”

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Posted 7 years ago

“Always a fantastic service both online and on the phone! Never been let down, would recommend to anyone.”

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Posted 7 years ago

“Ordered a pen and it arrived three days later, in pouch as described. Would certainly deal with again.”

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Posted 7 years ago

“Excellent service. Very quick delivery”

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Posted 7 years ago

“Brilliant service, prompt delivery to N. Ireland. Will definitely be ordering again in the future!”

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Posted 7 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews