Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01481 721501

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Duty Free Crystal 1 star review on 19th September 2025

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Duty Free Crystal 5 star review on 1st February 2023

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Duty Free Crystal 5 star review on 27th January 2023

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Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not a lot to be said, other than Service is always excellent as is with prices. Genuine Swarovski products, always of the highest quality. Have dealt with them for many years. Cannot be faulted.”

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Posted 5 years ago

“Absolutely amazing! First order from here and was very pleased with the delivery time and how well packaged my figure was :) Also, very touched on the hand written note welcoming me to DutyFreeCrystal. Thank you guys 5*****”

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Posted 5 years ago

“I ordered a bracelet, which I love and I received it about four days after I'd ordered it. Hassle free!”

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Posted 5 years ago

“Value for money and delivered promptly. Loved the personalised message.”

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Posted 5 years ago

“Good price and quick delivery”

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Posted 5 years ago

“Lovely product. Packaged beautifully and speedily delivered - nothing to fault”

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Posted 5 years ago

“great seller very prompt delivery always buy from here”

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Posted 5 years ago

“Ordered a small item from here, it’s been 2 weeks now and still haven’t received anything. When I contacted the website I was ignored via email. Ridiculous service and will be going to my bank to receive a refund.”

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Posted 5 years ago

“Excellent super fast service, great price and product even better than the image. Very pleased and would recommend.”

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Posted 5 years ago

“I have been buying from duty free crystal for years and the service has always been excellent.”

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Posted 5 years ago

“Lovely earrings, arrived quickly and well presented and packed.”

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Posted 5 years ago

“Excellent service. Goods came earlier than stated packaged brilliantly. Goods perfect. Ill be purchasing again im sure x”

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Posted 5 years ago

“I am very happy with my purchase and with fast delivery. I particularly appreciated it finding a Swarovski gift bag and original receipt inside my parcel. The only suggestion I could give you is to select a more reliable delivery service. From your tracking number I couldn't follow my parcel at all, so I had no idea of when to expect it and I was trying very hard to be home for my delivery since recently some mail has been stolen from our building. I later noticed (from Royal Mail website), that someone have signed for my delivery but it definitely wasn't me and we don't have concierge here so that is a mystery, (unless the delivery guy himself signed to make his job easier). So I was concern my mail would be stolen again. Beside that, I was very happy.”

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Posted 5 years ago

“Item I liked was out of stock requested notifications from D.F.C. if it came back in stock, received email ordered item, dispatch was quick. Love my tropical necklace.”

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Posted 5 years ago

“Brilliant price and fast delivery.”

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Posted 5 years ago

“Excellent service. Quick to deliver and free delivery. Much cheaper than the shops. Would highly recommend.”

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Posted 5 years ago

“Once again Brilliant service. 😁”

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Posted 5 years ago

“Great service never been disappointed with delivery or product.”

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Posted 5 years ago

“Fabulous service. Items perfect and very prompt delivery. Thank you.”

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Posted 5 years ago

“Besides being sent the wrong item,I ordered a forget me not and was sent an orchid in the first place, because, as I was told the boxes are the same size the rest of the service has been fine with no problems. I would use this service again.”

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Posted 5 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews