Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01481 721501

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Duty Free Crystal 1 star review on 19th September 2025

I Got Help From Martinsusan10032atgmail.com When I Was Deceived By Online Scam

Duty Free Crystal 5 star review on 1st February 2023

Steven Hack

Duty Free Crystal 5 star review on 27th January 2023

Andrew Chenery

Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Prices Quick Delivery Couldn't ask for more”

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Posted 5 years ago

“Great to do business with, quick efficient delivery”

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Posted 5 years ago

“Beautiful”

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Posted 5 years ago

“Normally very good however this time they were very poor . Poor communication and customer service for a preorder. They take the money quick enough but had no communication after order unless prompted. Statue arrived eventually and well packaged. however this experience has put me off preordering from here again”

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Posted 5 years ago

The item was clearly listed as a pre order and was dispatched as soon as stock arrived in store (as per our website T&C's and the website listing). The item was dispatched 27/8 and arrived two days later on 29/8.

Posted 5 years ago

“Love duty free crystals I have brought many of the crystal animalS delivery always on time”

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Posted 5 years ago

“Very good delivery which was quick and efficient.”

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Posted 5 years ago

“Excellent company all the latest Swarovski crystals at great prices. Always well packaged there parcels and super fast shipping.”

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Posted 5 years ago

“Great value for money & a wide range of goods available for purchase. Super, fast service. My item arrived much sooner than i anticipated and is perfect. I will definitely use Duty Free Crystal again.”

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Posted 5 years ago

“I've used these previously to buy Swarovski for various reasons: 1: Their prices can't be beat. 2: Their website is superb and very easy to use when making purchasing plus being able to use PayPal is a bonus. 3: Delivery is very well packaged plus it's always arrived days after the purchase - really. In a nutshell in my opinion - they can't be beaten, wouldn't hesitate to use them again.”

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Posted 5 years ago

“Very efficient service. Did exactly what it said on the tin!!”

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Posted 5 years ago

“Excellent service. Quick delivery. Item well packaged. It’s an original product. Very impressed with the price. Much cheaper than the Swarovski website and shops”

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Posted 5 years ago

“quick and easy to use web site , spot on service will use again”

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Posted 5 years ago

“Value for money, pictures are exact and delivery quick.”

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Posted 5 years ago

“The service from Duty Free Crystal was exceptional with the item arriving only 2 days after being ordered and as usual the price of the item was less from Duty Free Crystal than anyone else. I highly recommend this company.”

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Posted 5 years ago

“Price was superb (Swarovski jewellery) and it was delivered incredibly quickly (to the point I didn't think it could be this order). Buy with confidence!”

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Posted 5 years ago

“I always purchase my crystals from yourselves. They come well packed & don’t take very long to arrive.”

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Posted 5 years ago

“Excellent service and price don’t be put off every order I have done only takes 2 days maximum Don’t use Swarovski England any more”

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Posted 5 years ago

“Thankyou I have ordered twice from you now and have had excellent service. I collect Christmas ornaments and will definitely buy more from you again .”

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Posted 5 years ago

“I always buy my swarovski crystal from this website, the quality communication and delivery is always excellent and so reasonably priced. Highly recommend 5/5 stars from me.”

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Posted 5 years ago

“Item was a bit smaller than I though it would be. Excellent quick delivery.”

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Posted 5 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews