Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01481 721501

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Duty Free Crystal 1 star review on 19th September 2025

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Duty Free Crystal 5 star review on 1st February 2023

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Duty Free Crystal 5 star review on 27th January 2023

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Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good quality and fast service and price was good would use again”

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Posted 5 years ago

“I have now made quite a few purchases from Duty Free Crystal and have always been very happy with the quality and prompt delivery. Their customer service is one of the best I have experienced. I would definitely recommend them.”

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Posted 5 years ago

“Excellent service from start to finish. Item arrived very promptly and well wrapped.”

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Posted 5 years ago

“I buy my Swarovski Christmas star every year from you. Great prices, free delivery and fast delivery. Brilliant”

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Posted 5 years ago

“Great service as always, but packing of box not great, although the crystal did arrive intact.”

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Posted 5 years ago

“I shop every year at Duty Free Crystal fabulous service always”

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Posted 5 years ago

“Buy my Swarovski Christmas star every year from here Excellent service and price”

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Posted 5 years ago

“Excellent service as always”

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Posted 5 years ago

“Excellent prices. Fast secure delivery.”

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Posted 5 years ago

“Genuine Exquisite Crystal Xmas Ornament at a great price compared to buying on UK mainland. With all certificates and packing arriving as if bought in a shop Excellent customer service from this company with immediate responses to all email enquires! Would highly recommend and wouldn't hesitate to buy from again. 5 Superstar Stars ***** Many thanks!”

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Posted 5 years ago

“Great service!”

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Posted 5 years ago

“Excellent service . Fast delivery.”

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Posted 5 years ago

“I was recommended this company by a friend who has used them for years. I ordered a Swarovski special edition snowflake & it came within a couple of days immaculately wrapped & with the bag you’d expect to receive from a shop. Couldn’t be happier.”

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Posted 5 years ago

“Great item.. I use Duty Free Crystal every year.. quick delivery too.. Many Thanks”

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Posted 5 years ago

“Delighted with the prompt service”

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Posted 5 years ago

“Good price. The box that our order came in was a bit bashed but everything inside was ok. Looking to buy more but quite a few items out of stock at the moment”

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Posted 5 years ago

“This is the most beautiful Swarovski star. Having ordered one for a Christmas gift for a friend, I couldn’t resist treating myself too! Can’t wait to put up my Christmas tree & add this to my other Swarovski decorations.”

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Posted 5 years ago

“I purchase all of my Christmas Swarovski items from Duty Free Crystal and have had no issues at all. Always an easy, hassle free transaction. Ordering is easier via my computer than it is via my phone.”

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Posted 5 years ago

“Quick delivery and excellent prices”

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Posted 5 years ago

“I always buy my Swarovski Snowflake each year from this company. The whole process from ordering to receiving is hassle free. The item always arrived well packed and so quickly. Highly recommend this company.”

Helpful Report

Posted 5 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews