Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01481 721501

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Duty Free Crystal 1 star review on 19th September 2025

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Duty Free Crystal 5 star review on 1st February 2023

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Duty Free Crystal 5 star review on 27th January 2023

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Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought this little cat for my granddaughter's 17th birthday. She absolutely loves it. Very good experience buying from Duty Free Crystal will certainly be buying again.”

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Posted 7 years ago

“great to receive my items beautifully packed in Swarowski boxes.”

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Posted 7 years ago

“My wife is very happy with her necklace. I will useDuty Free Crystal Again”

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Posted 7 years ago

“As usual perfect order and delivery from duty free crystal. Will use again”

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Posted 7 years ago

“A friend recommended this website and I ordered some earrings. They arrived promptly in a lovely gift box plus separate pouch. They were exactly as seen on the website and I am delighted with them. Whilst these were just for me, this would be perfect as a present as well. Nice to get the duty free discount too!”

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Posted 7 years ago

“Good price, delivered on time, wife happy”

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Posted 7 years ago

“I have bought from Duty Free Crystal a few times and have found the service and delivery to be excellent.”

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Posted 7 years ago

“I was absolutely delighted with this product, and also the friendly prompt service provided by Duty Free Crystal. It was sent off immediately and arrived on time. A very good service all round that I shall be using again.”

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Posted 7 years ago

“Beautiful 2018 Christmas Star - arrived quickly and well packed, post free and £10 cheaper than in the UK. Highly recommended.”

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Posted 7 years ago

“Excellent service item was just as was described very pleased will use them again J L”

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Posted 7 years ago

“A very nice presant on our granddaughters graduation”

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Posted 7 years ago

“All round good service at an excellent price would shop again without hesitation thanks”

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Posted 7 years ago

“Outstanding customer service from duty free crystals, very prompt delivery. Great quality item, I will definitely be buying from them again. A*** service”

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Posted 7 years ago

“Brilliant customer service and a wonderful experience.”

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Posted 7 years ago

“I placed an order for several pieces of the Swarovski Christmas range and received them within 48 hours of placing my order (late in the day!) This was EXCEPTIONAL as in my haste to place the order I MIS-ordered the SCS Christmas Small Star from last year and was contacted by Duty Free Crystal to check whether this was deliberate or a mistake. Can't praise them highly enough!!”

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Posted 7 years ago

“Beautiful item- even better price then store in town and quick delivery- also beautifully packaged”

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Posted 7 years ago

“Bought this bracelet for myself from a swarovski store and paid £119.50. My daughter loved it so I bought it for her from Duty Free and Paid £94.50 I will definitely be using them again. It arrived within a couple of days and was extremely well packaged.”

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Posted 7 years ago

“I have ordered from Duty Free Crystal on a number of occasions and have found them to be very good. Orders arrive on time and everything is well packaged. I have had no hesitation in recommending them to friends.”

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Posted 7 years ago

“Have not received my parcel as yet even though it was purchased on 24th. Was given a Tracking number to track my parcel only to find out it is actually not a tracking but a delivery advise on when the parcel will be delivered- whatbise is that?”

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Posted 7 years ago

Our website clearly states there is no outward delivery service over a weekend , and due to the bank holiday the item was dispatched the following Tuesday, and delivered as per our 3/4 working day promise

Posted 7 years ago

“Great service, great communication, fast delivery, great Mickey and Minnie Mouse bracelet. Would definitely use again.”

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Posted 7 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews