Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01481 721501

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Duty Free Crystal 1 star review on 19th September 2025

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Duty Free Crystal 5 star review on 1st February 2023

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Duty Free Crystal 5 star review on 27th January 2023

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Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

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“Prompt efficient service as always from Duty Free Crystal”

Helpful Report

Posted 8 years ago

“Excellent price for the beautiful 2018 star. Quick delivery.”

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Posted 8 years ago

“Perfect, just as described. A lovely gift”

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Posted 8 years ago

“The website is very well set out and the ordering process was seamless and easy to navigate. Communications were excellent at every stage; I received a text message the day after placing my order to advise that it had been despatched. The order arrived very quickly, despite being the Christmas period and was well packaged with a good quality Swarovski gift bag and a wallet containing a certificate of authenticity. While I cannot comment on usability as I purchased the pen as a gift, it is very high quality, a good weight and looks beautiful. I would certainly be delighted to receive one of these as a gift myself. I would have no hesitation in recommending Duty Free Crystal to anyone and will certainly order for them again.”

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Posted 8 years ago

“It looks a lovely pen which has been brought as a Christmas present.”

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Posted 8 years ago

“EXCELLENT SERVICE. THE R2D2 CRYSTAL WILL MAKE MY SON'S CHRISTMAS. A SUPERB COLLECTABLE.”

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Posted 8 years ago

“Excellent price charged for the Swarovski Ornament but it did take a long time arriving - I was almost at the point of contacting you as I thought it was lost!”

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Posted 8 years ago

“Amazed at the speedy delivery, good prices too. All in all an excellent service.”

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Posted 8 years ago

“Beautiful snowflake. Much bigger than expected. Great service and quick delivery. Thank you.”

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Posted 8 years ago

“The quality of the product is excellent. The very competitive price and the first class delivery service is absolutely brilliant. A fantastic company to deal with.”

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Posted 8 years ago

“Swarvoski pen is lovely, fast delivery and cheaper than other distributors. Excellent polite service, thank you.”

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Posted 8 years ago

“Fantastic service - reasonable pricing and swift delivery”

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Posted 8 years ago

“It really is an official swarovski item, in this case the olaf. It came with a purchase receipt, certificate, gift box and gift bag, all it is is that the price is cheaper. Would recommend to anybody.”

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Posted 8 years ago

“Absolute disgraceful! Confirm orders then lie saying They are delayed when they know that they have taken YOUR money and can’t deliver ! I would never ever use then again.LIARS!”

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Posted 8 years ago

“Excellent service,as always”

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Posted 8 years ago

“Beautiful glasses at a brilliant price with excellent customer service, I would highly recommend this company”

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Posted 8 years ago

“Extremely fast efficient service at excellent prices.”

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Posted 8 years ago

“Excellent company to deal with. I made a mistake with my reward points and it was successfully sorted out. Always pleased to deal with Duty Free Crystal and always have superb service.”

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Posted 8 years ago

“Excellent service, as always. Would highly recommend”

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Posted 8 years ago

“Lovely product, great price and quick delivery.”

Helpful Report

Posted 8 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews