Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01481 721501

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Duty Free Crystal 1 star review on 19th September 2025

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Duty Free Crystal 5 star review on 27th January 2023

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Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great prices and great service!!”

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Posted 7 years ago

“excellent service - great product thanks”

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Posted 7 years ago

“Since I found Duty Free Crystal, I won't look anywhere else for Swarovski products. We wanted the item gift wrapped which was out of stock at checkout. Despite this, we received the item beautifully wrapped. This was a wonderful surprise and we know our recipient will be so pleased (though, this meant we couldn't have a sneak peek!). I've ordered from Duty Free Crystal a few times and the service is always brilliant. Plus, the delivery is fast and free. Would highly recommend!”

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Posted 7 years ago

“Fantastic service. Order arrived within 2 days of placing the order and so much cheaper than purchasing on the mainland UK. Will be using again!”

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Posted 7 years ago

“Service is fantastic well packaged can not fault them”

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Posted 7 years ago

“Have been buying a Christmas Star from Duty Free Crystal for several years. The service is second to none, speedy delivery and excellent value for money.”

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Posted 7 years ago

“Very pleased with service”

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Posted 8 years ago

“I always check here before buying Swarovski Crystal. Good price and prompt delivery.,”

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Posted 8 years ago

“Delighted with the service given by Duty Free Crystal, particularly replacing the 2017 star which I broke. Recommend buying from them as also cheaper than other firms.”

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Posted 8 years ago

“Fantastic service and rapid postage. Well impressed.”

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Posted 8 years ago

“Excellent product excellent service ! 5 Stars !”

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Posted 8 years ago

“Very pleased with the quick service I received from Duty Free Crystal. Saved money on the goods and P&P was free.”

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Posted 8 years ago

“Excellent service, easy to place order, gift wrapped with message plus free fast delivery. 10/10 I would highly recommend Duty Free Crystal!”

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Posted 8 years ago

“Very quick on delivery. Excellent service. Always very helpful. Items package safely.”

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Posted 8 years ago

“Very good customer service and very quick delivery it’s the first place I look before buying my Swarovski.”

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Posted 8 years ago

“great service , great prices, have been using for last 5 yrs”

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Posted 8 years ago

“I have been very happy with everything I have bought from Duty Free Crysty. Delivery and customer service is excellent! Always delivered within 3-5 days and notifications by email. All come with boxed packaging and Gif bag. Would definitely recommend.”

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Posted 8 years ago

“Lovely piece. Arrived very quickly in perfect condition”

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Posted 8 years ago

“My wife loved it. Great price and prompt delivery, what more could you want.”

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Posted 8 years ago

“Beautiful will buy again”

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Posted 8 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews