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Welsh Water Reviews

3.1 Rating 17 Reviews
53 %
of reviewers recommend Welsh Water

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DO NOT ANSWER PHONE USELESS SERVICE
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Posted 4 years ago
Awful company, their TV ad's say they're not for profit but for the people of Wales. They should be ashamed of themselves! I have had repeated bad service from them, their monoploy should be stopped, I would move away immediately!
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Posted 5 years ago
I'm a landlord. The tenant didn't pay his water bill. Even thought I had told Welsh Water that he lived there and that his lease made him responsible for the water bills, I got a demand from Welsh Water's debt collectors saying that I had to pay the bill! When I complained to Welsh Water, who hadn't got in touch with me at all, they denied that I had told them the tenant lived there and said that under these circumstances the landlord was responsible for paying the tenant's bills!!! Unfortunately Welsh Water have a monopoly, so I can't move to a different provider. This company is rubbish!
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Posted 6 years ago
Welsh Water is rated 3.1 based on 17 reviews