“One of the worst companies to deal with. Real time wasters. Left a mother with 3 young children with blocked drains with sewerage coming out. will not attend despite the blockage being on a shared sewerage system with two other properties. Thank you welsh water Swansea.”
“Awful company, their TV ad's say they're not for profit but for the people of Wales. They should be ashamed of themselves! I have had repeated bad service from them, their monoploy should be stopped, I would move away immediately!”
“I'm a landlord. The tenant didn't pay his water bill. Even thought I had told Welsh Water that he lived there and that his lease made him responsible for the water bills, I got a demand from Welsh Water's debt collectors saying that I had to pay the bill! When I complained to Welsh Water, who hadn't got in touch with me at all, they denied that I had told them the tenant lived there and said that under these circumstances the landlord was responsible for paying the tenant's bills!!! Unfortunately Welsh Water have a monopoly, so I can't move to a different provider. This company is rubbish!”