Welsh Water Reviews

3.00 Rating 2 Reviews
50% of reviewers recommend Welsh Water
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"I'm a landlord. The tenant didn't pay his water bill. Even thought I had told Welsh Water that he lived there and that his lease made him responsible for the water bills, I got a demand from Welsh Water's debt collectors saying that I had to pay the bill! When I complained to Welsh Water, who hadn't got in touch with me at all, they denied that I had told them the tenant lived there and said that under these circumstances the landlord was responsible for paying the tenant's bills!!! Unfortunately Welsh Water have a monopoly, so I can't move to a different provider. This company is rubbish!"
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Posted 1 month ago
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"Welsh Water have been my provider for six years and when I moved house, well you know how stressful that can be... but no problems with Welsh Water, Sorcha talked me through changing from old address to new in such a calm and positive way. All done and I can carry on at my new address, still a happy customer."
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Posted 2 months ago
Welsh Water is rated 3.00 based on 2 reviews

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