E2save Reviews

Name: E2save
Rating: 4.36

4.4 Rating 4,720 Reviews

84 %

of reviewers recommend E2save

4.4

Based on 4,720 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About E2save:

Free mobile phone deals on the latest smartphones from HTC, Samsung, Apple, Nokia, LG and Sony Ericsson. E2save is a trading name of the Carphone Warehouse. E2save.com offer giant savings on the largest range of the latest and best mobile phones on the market. . We sell mobiles from all major manufacturers, and offer exclusive handsets, giving you the opportunity to get the very best offer in mobile technology.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worst experience of my life! Phone wouldn't expect the sim swap so my first thought was the problem was with Vodafone as a didn't think for a minute it was the phone but Vodafone done checks and said i had been sent out a faulty phone 2 go 2 carphone warehouse as i was told i had 12 months warranty, carphone warehouse sent me 2 apple shop as they said i had 12 months warranty with apple, after 6 hours in 3 different shops with my 3 year old son i was 2 return the next day with proof of purchase before they could look at the phone which i didn't have as i got no paper work or receipt with the phone when it was delivered. Had 2 return to carphone warehouse the next day where they gave me receipt so i could prove 2 apple proof of purchase after another 4 hours it turned out the phone was faulty and they wanted £220 2 fix phone as there checks appeared no warranty on phone. After 2 days of hell i have returned the phone 2 e2save and still waiting on situation getting resolved and cant get a new contract or phone until this happens. I will never upgrade my phone over a phone again and will only ever do this through a phone shop in the future, the whole experience was very stressful and still is at the moment. Hopefully it will be resolved soon as i am close 2 tears and very frustrated even trying 2 contact e2save customers service team, waited an hour on hold just trying 2 speak with someone about they whole situation.”

Helpful Report

(Apple IPhone 6 16GB Gold Refurb) - Posted 10 years ago

Hello Donna I’d like to take this opportunity to apologise for the difficulties you’ve faced with the handset purchased through ourselves, I appreciate the disappointment this must have caused you. I hope this matter is now resolved to your satisfaction, however please don’t hesitate to contact me if there’s anything more you require; I’ll be happy to help. Kind regards Rebecca | e2save Support team

Posted 10 years ago

“Very easy to order on line and great delivery times. Good that you get an hour delivery slot so you're not hanging about all day.”

Helpful Report

(Apple IPhone 5s 16GB Gold) - Posted 10 years ago

“I had reservations with buying a refurbished iPhone but when my phone arrived it was in excellent condition. Yes it doesn't come in the original box and there are no headphones, but it was an as new iPhone. No marks, no scratches, perfect condition! I would happily recommend e2save to friends and family!”

Helpful Report

(Apple IPhone 6 16GB Grey Refurb) - Posted 10 years ago

“I bought 2 Iphone 6's and they arrived very quickly and on time. The lady I spoke to was very polite, knowledgable and helpful and so my transaction was done with no effort at all.”

Helpful Report

(Apple IPhone 6 64GB Grey Refurb) - Posted 10 years ago

“Very efficient service & next day delivery, daughter very happy with phone!”

Helpful Report

(Samsung Galaxy S4 Mini White) - Posted 10 years ago

“This was simplicity itself. I needed a Pay as You Go Phone, that is, when the credit runs down you Top Up - Simples as they say. And that is exactly what e2save delivered quickly and efficiently!”

Helpful Report

(Nokia 105 Blue) - Posted 10 years ago

“I am very happy with the overall survise and I got my phone the next day.”

Helpful Report

(HTC Desire 620 Grey) - Posted 10 years ago

“Absolutely brilliant.it took one day from me applying for a phone to actually receiving it.would recommend to anyone.”

Helpful Report

(Samsung Galaxy S5 Charcoal Black) - Posted 10 years ago

“Brill service nice and easy , actually really quick and easy on the phone to sort my upgrade and my phone was free unlike upgrading direct with 02 also a lot cheaper monthly contract hi5 to you guys”

Helpful Report

(Apple IPhone 6 16GB Silver) - Posted 10 years ago

“Upgrading my phone was easy and the deal was right”

Helpful Report

(Apple IPhone 6 16GB Silver) - Posted 10 years ago

“Very helpful and very easy and did not take much time to action.”

Helpful Report

(Apple IPhone 6 16GB Silver) - Posted 10 years ago

“Everything was very straight forward with my order and delivery information was good even down to the delivery time slot ( which is always helpful). I am very pleased with the phone too.”

Helpful Report

(Apple IPhone 4s 8GB Black) - Posted 10 years ago

“If there was a 6? star rating for excellent they would get it. I received outstanding customer service for a lovely woman who not only got me the deal I was after but got me an even better one. The phone I received was speedily delivered and exactly when I was informed. Well done E2save magnificent service.”

Helpful Report

(Samsung Galaxy S5 Charcoal Black) - Posted 10 years ago

“Value for money and level of service was excellent. Website was easy to understand and use, whilst the delivery was quick and on time.”

Helpful Report

(Apple IPhone 5c 8GB Pink) - Posted 10 years ago

“Was very happy with the service provided! Ordered a refurbished iPhone 6 which I was slightly hesitant about, however it arrived the next day with not a single cosmetic (including any small scratches) or internal fault! Very pleased with the cheap prices and top customer service! Have and will continue to recommend to others!”

Helpful Report

(Apple IPhone 6 16GB Grey Refurb) - Posted 10 years ago

“great handset great package and very helpful polite staff Giles was very very helpful i would certainly recommend my friends and family to use E2save”

Helpful Report

(Apple IPhone 6 16GB Grey Refurb) - Posted 10 years ago

“Pleased with service – got a good deal and phone arrived quickly through tracked delivery.”

Helpful Report

(Apple IPhone 4s 8GB Black) - Posted 10 years ago

“The salesperson was veryy knowledgeable and helpul. The price was the best I found in the marketplace.”

Helpful Report

(Samsung Galaxy S4 Black) - Posted 10 years ago

“graet service everything spot on texes graet service wish every one woulld use the tex service Janet.”

Helpful Report

(Nokia 108 Black) - Posted 10 years ago

“Fast response and next day free delivery,kept me updated constantly by e-mail”

Helpful Report

(Apple IPhone 4s 8GB Black) - Posted 10 years ago

E2save is rated 4.4 based on 4,720 reviews