E2save Reviews

Name: E2save
Rating: 4.36

4.4 Rating 4,720 Reviews

84 %

of reviewers recommend E2save

4.4

Based on 4,720 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About E2save:

Free mobile phone deals on the latest smartphones from HTC, Samsung, Apple, Nokia, LG and Sony Ericsson. E2save is a trading name of the Carphone Warehouse. E2save.com offer giant savings on the largest range of the latest and best mobile phones on the market. . We sell mobiles from all major manufacturers, and offer exclusive handsets, giving you the opportunity to get the very best offer in mobile technology.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've only received one mobile phone and there should be 2 ?”

Helpful Report

(Apple IPhone 6 16GB Gold) - Posted 11 years ago

“Have received the wrong phone”

Helpful Report

(Apple IPhone 6 16GB Gold) - Posted 11 years ago

“ordered 2 phones only received 1 cant get through to speak to anyone think i will be sending this one back and going elsewhere”

Helpful Report

(Samsung Galaxy S3 Mini White) - Posted 11 years ago

Hello Denise Thank you for your review. I’ve tried to contact you today but was unable to get through to you. I do apologise that you’ve not received your second handset. I look forward to hearing from you soon, to discuss your query further. Kind Regards Thomas e2save.com support team

Posted 11 years ago

“It doesn't matter if you are a loyal customer, you get nothing more. Crap customer service. Deals are worse than 2 years ago...”

Helpful Report

(Nokia 105 Blue) - Posted 11 years ago

Hello Stephan Thank you for your review. I’ve tried to contact you today but was unable to get through to you. If you wish to discuss this further please contact me via live chat through your online account, this is a free service. You can follow the link provided to access this; https://www.secure-mobiles.com/customer_login/login? Kind Regards Thomas e2save.com support team

Posted 11 years ago

“Probably the best people to buy a phone from if you want an xbox one. No problems here.”

Helpful Report

(Samsung Galaxy Young White) - Posted 11 years ago

“Shocked... when I bought my contract it says I will get 500 minutes, 5000 texts and 1GB data and free Nokia Lumia 630. Phone is arrived within couple of days, my new Sim with Talkmobile is now activated. I just received text from them saying you will get 500 minutes 5000 texts and 500mb data????????? Hellooo, it supposed to be 1GB data not 500mb.”

Helpful Report

(Nokia Lumia 630 Orange) - Posted 11 years ago

Hello Hiren Thank you for taking the time to write a review. I’ve tried to call you today to discuss your query but you weren’t available. Please contact me through live chat via your online account for free. If you follow this link it’ll lead you there. https://www.secure-mobiles.com/customer_login/login? Kind Regards Thomas e2save.com support team

Posted 11 years ago

“The phone is ok but why not yet received a laptop. He had to be in the package with the phone and to this day I do not have. Please explanation of the case.”

Helpful Report

(Huawei Ascend Y330 White) - Posted 11 years ago

Hello Andrzej, Thank you for the review. I’ve tried to call you toady but was unable to reach you. Please contact me using the free Live chat service through your online account via this link https://www.secure-mobiles.com/customer_login/login? to discuss this further. I look forward to hearing from you soon. Kind regards Thomas e2save.com support team

Posted 11 years ago

“I am still waiting on the number transfer taking place. Phone has been on since Tuesday 1st October and still not done yet.”

Helpful Report

(Nokia Lumia 635 Black) - Posted 11 years ago

Hello Gordon, Thank you for the review and for taking the time out to speak to me today. I’m sorry there was a delay with your sim swap. I trust this has now been resolved. If there’s anything further you need assistance with please don’t hesitate to contact us. Kind regards Thomas e2save.com support team

Posted 11 years ago

“Great help with the advice on an upgrade phone. Saved me £10 a month so I am very please.”

Helpful Report

(Samsung Galaxy S3 Mini Blue) - Posted 11 years ago

“Very Fast and quick service”

Helpful Report

(Apple IPhone 5s 16GB Space Grey) - Posted 11 years ago

“good service clear advice delivered on time no fuss”

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(Apple IPhone 6 16GB Silver) - Posted 11 years ago

“Quick easy response to my query, clearly stated what was available and very friendly on the phone. No problems with changing any details and insurance cover sorted quickly”

Helpful Report

(Samsung Galaxy S5 Shimmery White) - Posted 11 years ago

“They con you by saying the deal is £11.12 a month once you sign up, they inform you it's £28 a month and you have to claim back cash via a certain months or loose your cash. Don't sign up with this mob of con artists”

Helpful Report

(Samsung Galaxy Ace Black) - Posted 11 years ago

Hello Leslie, Thank you for your review. I’ve tried to contact you today but was unable to reach you. If you wish to discuss this further, please contact us via our live chat service to discuss this further, https://www.secure-mobiles.com/customer_login/contact. Kind regards, Tom e2save support

Posted 11 years ago

“Very straightforward & helpful”

Helpful Report

(HTC Desire 610 Blue) - Posted 11 years ago

“Great customer service”

Helpful Report

(Samsung Galaxy S5 Copper Gold Refurbished) - Posted 11 years ago

“Not happy at all the bag was open the box was crushed on one side and open overall not happy about it at all for such an expensive item to be so badly treated is just not good service at all”

Helpful Report

(Sony Xperia Z3 Black) - Posted 11 years ago

Hello Jason, Thank you for the review you left and for taking the time out to speak to me today. I am sorry once again for the condition of the handset but I am glad we could come to a suitable resolution on this. If you require anything further then please don’t hesitate to contact us. Kind regards David e2save.com support team

Posted 11 years ago

“Very quick delivery . I ordered yesterday within 24 hours I got my phone with avery good deal . We use e2 save for long time , always getting a bargain deals . Very polite live chatting , I just missed they offered me a free gift , but in the application I din't entered so missed my car holder . Very happy with my purchase .”

Helpful Report

(Apple IPhone 5s 16GB Gold Refurbished) - Posted 11 years ago

“My old sim has being cancelled and I have not received my new sim so I am without a phone. I have being trying to contact use and left messages but still haven't heard from use.”

Helpful Report

(Pay Monthly Micro SIM) - Posted 11 years ago

Hello Sharon, Thank you for the review you have left updating us on the service we have provided. I apologise that you haven’t yet received the sim you ordered and have been cut off in the meantime. The reason why you have no service currently is because Orange has connected your upgrade early. You can get this reconnected by calling Orange customer services on 07973 100 150. We are not able to do this for you as it has to be the account holder directly. I can also see that your delivery is out for tomorrow, DPD will email you with the delivery time and reference so you can track this. If you require any further assistance, please don’t hesitate to contact us. Kind regards David e2save.com support team.

Posted 11 years ago

“The service was great, everything was simple and easy to follow and range of handsets was great. Actually came a day earlier than expected!!”

Helpful Report

(Apple IPhone 5c 8GB Green) - Posted 11 years ago

“quick and efficient delivery, product is great value for money. overall very pleased.”

Helpful Report

(Nokia 105 Black) - Posted 11 years ago

E2save is rated 4.4 based on 4,720 reviews