E2save Reviews

Name: E2save
Rating: 4.36

4.4 Rating 4,720 Reviews

84 %

of reviewers recommend E2save

4.4

Based on 4,720 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About E2save:

Free mobile phone deals on the latest smartphones from HTC, Samsung, Apple, Nokia, LG and Sony Ericsson. E2save is a trading name of the Carphone Warehouse. E2save.com offer giant savings on the largest range of the latest and best mobile phones on the market. . We sell mobiles from all major manufacturers, and offer exclusive handsets, giving you the opportunity to get the very best offer in mobile technology.

Visit Website

Write Your review

Tell us how E2save made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“E2save are very quick and efficient they were very helpful and will search networks to get you your phone all I can say is very please with them thank you . jim”

Helpful Report

(Apple IPhone 5s 16GB Space Grey) - Posted 11 years ago

“Ordered phone late last evening, got delivered by 11.00 am next day. very good service. I have not used the phone yet, so can not leave review about the phone.”

Helpful Report

(Apple IPhone 5c 8GB Blue) - Posted 11 years ago

“The sim card you have given me doesn't work with my old number. Why does everything you buy take two lots of work to get it to work??????????? Hassle hassle, hassle and you can't get anyone on the phone!!! Oh yeah you are only interested in the money. Won't be recommending you anytime soon”

Helpful Report

(Samsung Galaxy S4 Mini Black) - Posted 11 years ago

Hello Jane, Thank you for your review. I’m sorry to hear the problems you’ve had with your sim card. I can see that since your review you’ve spoken to one of my colleagues who are in the process of resolving the issue. If you wish to speak to me regarding this, please contact me using our live chat service via https://www.secure-mobiles.com/customer_login/login between 9am and 8pm Monday to Friday or 9:30am to 6pm on Saturday’s. King regards Thomas e2save.com support team

Posted 11 years ago

“Good product, very slick ordering process and excellent communication with regards delivery.”

Helpful Report

(Samsung Galaxy Young Red Refurbished) - Posted 11 years ago

“good service”

Helpful Report

(LG G3 White) - Posted 11 years ago

“Standard service of satisfactory quality..service could be improved by sending redemption details on a lettef Item was delivered free if charge and quickly”

Helpful Report

(Samsung Galaxy Young Red Refurbished) - Posted 11 years ago

“Just got a new deal very happy so far have never been let down by them”

Helpful Report

(Samsung Galaxy Young White Refurbished) - Posted 11 years ago

“VERY HELPFUL”

Helpful Report

(Samsung Galaxy Ace Black) - Posted 11 years ago

“what a shower of robbing *********ers get a cold call they say its the most upto date thing when it arrives its Not and then no contact phone number to try and clarify ANYTHING ...recommend not to buy from them”

Helpful Report

(Nokia Lumia 630 Orange) - Posted 11 years ago

“I ordered monthly contract on sunday and got delivered on Monday. Delivery was excellent since kept me updated on each stage. phone was in very good condition.”

Helpful Report

(Samsung Galaxy Young White Refurbished) - Posted 11 years ago

“Service given ok with one exception - Please ensure all future prospective customers are clearly made aware prior to purchase of upgrade that service provider, namely O2, disconnect your existing SIM card from network as new phone is dispatched with live new SIM card and bearing in mind delivery can take 3-5 days you are without a mobile phone for that period. I was not impressed. Tried to sort problem on live chat with both phone provider and network provider who each in turn blamed the other party.”

Helpful Report

(Apple IPhone 5s 16GB Silver) - Posted 11 years ago

Hello Angela, Thank you for your review. I tried to contact you today but you were unavailable. If the deal was an upgrade your number would always be retained and you wouldn’t be billed for 2 contracts however if you agreed to a new contract it’s the customers responsibility to cancel the previous deal to avoid any further charges. I agree with you that this could be made clearer for customers and have passed on your feedback to our sales teams. Kind regards Chris e2save.com support team

Posted 11 years ago

“Excellent customer services, They rang back when said so. Very helpful and felt they would go the extra mile, which doesn't happen now in customer services!!! Would purchase from them again. Highly recommend. Thanks.”

Helpful Report

(Nokia 105 Black) - Posted 11 years ago

“Asked for billing to be taken each month from credit card and the person I was talking to says she needed sort code so for this reason I will be retuning the phonealso it is quite difficult to open the phone to put battery in”

Helpful Report

(Nokia Lumia 530 Green) - Posted 11 years ago

Hello Anne, Thank you for your review and for taking the time to talk to me today. Unfortunately many networks do require a direct debit to accept payment otherwise you may be charged for an alternative method. Kind regards Chris e2save.com support team

Posted 11 years ago

“All a bit of a nightmare to say the least! Still ongoing problem with SIM card...want to keep my old no. They changed it!,,,ah.”

Helpful Report

(Samsung Galaxy S3 Mini White) - Posted 11 years ago

Hello Geraldine, Thank you for leaving a review. I’ve tried to contact you today but was unable to reach you. I can see that since your review you’ve set up a return. If you wish to speak to me regarding this please contact me for free using our live chat service via https://www.secure-mobiles.com/customer_login/login Kind regards Thomas e2save.com support team

Posted 11 years ago

“Very good. Very pleased with phone. BUT DPD delivery company did not print the address label off displaying the full address. This meant the delivery driver did not follow the easy address & it ended up in a totally different part of the business. Luckily after walking 15 minutes to collect it I recovered my delivery. They had printed the delivery label off cutting off most of the details and they dd not use the provided phone number. Stay away from DPD”

Helpful Report

(Sony Xperia Z3 Compact Black) - Posted 11 years ago

“Very friendly service”

Helpful Report

(Apple IPhone 4s 8GB White) - Posted 11 years ago

“Amazing delivery ordered before 6pm and delivered next day”

Helpful Report

(Sony Xperia Z3 Compact Black) - Posted 11 years ago

“It was very professional service, it was great doing business with e2 save.”

Helpful Report

(Samsung Galaxy S3 Blue) - Posted 11 years ago

“I received my note 4 on day of release. As promised. And they had the best deal on the internet. I will definitely use them again”

Helpful Report

(Samsung Galaxy Note 4 White) - Posted 11 years ago

“Awesome phone again from samsung teamed up with the outstanding service from e2save has made my wife happy again as she got her phone delivered quick and got her s5 to play with thanks samsung and e2save”

Helpful Report

(Samsung Galaxy S5 Charcoal Black) - Posted 11 years ago

E2save is rated 4.4 based on 4,720 reviews