E2save Reviews

Name: E2save
Rating: 4.36

4.4 Rating 4,720 Reviews

84 %

of reviewers recommend E2save

4.4

Based on 4,720 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About E2save:

Free mobile phone deals on the latest smartphones from HTC, Samsung, Apple, Nokia, LG and Sony Ericsson. E2save is a trading name of the Carphone Warehouse. E2save.com offer giant savings on the largest range of the latest and best mobile phones on the market. . We sell mobiles from all major manufacturers, and offer exclusive handsets, giving you the opportunity to get the very best offer in mobile technology.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and efficient service so far. Phone was promptly delivered to the store.”

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(Samsung Galaxy S6 32GB Gold) - Posted 9 years ago

“The phone was delivered to the nominated store early the next day, exactly as promised. Excellent service.”

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(HTC One A9 Grey) - Posted 9 years ago

“Very helpful staff and wonderful quick service once ordered. Great service.”

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(Apple IPhone 6s 64GB Rose Gold) - Posted 9 years ago

“I did not know I was buying from you as you said or I understood you were carphone warehouse! It was only when I had a question about the phone I popped into a shop and they informed me. Very misleading.”

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(Apple IPhone 6s 16GB Gold) - Posted 9 years ago

Hello Jennifer, Thank you for your review. Please accept our apologies for the misleading information. At e2save we are part of The Carphone Warehouse. In the building we also have agents who provide deals on behalf of Carphone Warehouse. I’ve tried to call you however I was unable to get hold of you. Please let me know the best time for me to try again so we can discuss this further. Kind regards, Mohammed e2save support team

Posted 9 years ago

“I was very impressed with the prompt service I received. I was sent a text message a week prior to my contract ceasing and another the day before. The customer service officer who called was very friendly and extremely helpful. My phone arrived the next day! It was great, I didn't have to do anything. My only disappointment is that the phone didn't come with a manual or the little pin thingy for popping out the pin tray. I had to Google how to put the pin in the phone because the Galaxy S6 is different to the previous Galaxy's - which I wasn't aware of until now!”

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(Samsung Galaxy S6 32GB Black) - Posted 9 years ago

“Very fast service, phone arrived in good condition the next day”

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(Apple IPhone 6 16GB Grey Refurb) - Posted 9 years ago

“Phone arrived very quickly, but O2 had no record of me wanting to change my old number across from my old EE contract. I've now got two phone contracts, one with EE and the other with O2. Ridiculous.”

Helpful Report

(Samsung Galaxy S6 64GB Black) - Posted 9 years ago

Hello David, Thank you for your review. I would like to apologise for the issues you’ve encountered whilst trying to port your number. Below are steps that you can take so you can retain your existing number: 1) Contact EE by dialling 150 from your handset 2) Cancel the contract with EE and get a PAC code. 3) Once you have the PAC code from EE you’ll need to contact O2 and provide them the number and the PAC code. 4) You can call 02 by dialling 202 from your 02 handset. 5) Your number that you want to keep will then be transferred onto the 02 contract. 6) Once the number has been transferred the connection will be lost in the EE SIM and the O2 sim will have your existing number. I’ve tried to call you to discuss this however I was unable to get through to you. If you’d like to discuss this further please let me know the best time to call you. Kind regards, Mohammed e2save support team

Posted 9 years ago

“Really good service, my order was delivered within 24 hours.”

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(Apple IPhone 6s 16GB Rose Gold) - Posted 9 years ago

“Fantastic service again from EE. All my questions were answered fully, my contract options were explored, and delivery was prompt. Very happy customer.”

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(Apple IPhone 6s 16GB Rose Gold) - Posted 9 years ago

“You where sending my new phone to the shop so I could pick it up but you sent it to my old address no one was in so you gave it to a next door neighbor not happy at all as I had to travel to pick it up think you need to communicate more”

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(Apple IPhone 6 16GB Space Grey) - Posted 9 years ago

Hello Janis, Thank you for your review. I’d like to apologise for the issues you had experienced with the delivery. I tried calling you to discuss this further. Please let me know a best time so I may call you and discuss this further. I look forward to hearing from you so I can put things right. Kind regards, Mohammed e2save support team

Posted 9 years ago

“I got the best price on my contract using e2save, they very quickly processed my order and kept me up to date at all stages. I'll definitely use e2save again.”

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(BlackBerry Classic Black) - Posted 9 years ago

“When I was contacted I wasn't sure what I was being offered. Very quickly the caller made sure that I understood fully what I was being offered. They were polite, informative and answered all of my questions. I agreed with the offer, and they made sure I was entirely happy. They arranged delivery there snc then ... and my phone arrived the on the morning of the next day! My contract simply continued at the same rate, and I paid nothing for my phone. Fantastic service!! My iPhone is fantastic as I expected. Thank you.”

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(Apple IPhone 6s 64GB Space Grey) - Posted 9 years ago

“exellent service and saved me £ on my contract , very helpfull staff ????”

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(Apple IPhone 6s 64GB Space Grey) - Posted 9 years ago

“Phone arrived in 24hrs - best deal online for iphone. Problem with apple plug, nothing to do with e2save but they put it right in 2 mins with no hassle at all. Great customer service What more does anyone want? Perfect.”

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(Apple IPhone 5s 16GB Gold) - Posted 9 years ago

“Really helpful and very pleasent.I didn't feel I was being rushed into making any decisions and was patient to repeat all the information until I fully understood my contract. Great service”

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(Samsung Galaxy A5 Black) - Posted 9 years ago

“I was given excellent deal, good phone and quick delivery. Would definately recommend”

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(Apple IPhone 6s Plus 64GB Rose Gold) - Posted 9 years ago

“I didn't know I was due an upgrade until I was phoned but you and I had a new phone the next day. I got the phone I was wanting with no upfront cost it was great”

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(Samsung Galaxy S6 Edge 32GB Black) - Posted 9 years ago

“I had to use e2save has my daughter wonted a Mobil phone for Christmas on contact. But I coils get it on the Mobil phone on the high street cos of this so I searched for mobils with bad credit I got e2save put my details in and next day del”

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(Apple IPhone 5s 16GB Silver) - Posted 9 years ago

“Easy to order, very quick delivery. Will recommend to friends.”

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(Apple IPhone 5s 16GB Gold) - Posted 9 years ago

“Contacted on upgrade day and was offered a much better deal than I could get online. Salesperson was professional and polite and the whole transaction went through smoothly. Highly recommended.”

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(Apple IPhone 6s Plus 64GB Space Grey) - Posted 9 years ago

E2save is rated 4.4 based on 4,720 reviews