Easirent Reviews

1.3 Rating 1,031 Reviews

6 %

of reviewers recommend Easirent

Company Reviews

Questions

Metrics

1.3

Based on 1,031 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 52%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Delivery

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How is Easirent returns process?

Helpful Report

(3 weeks ago)

Greater than 77% of reviewers feedback is Easirent returns process could be better.

Helpful Report

(3 weeks ago)

0.00%

Industry Average

“ Later we saw that the previous user had broken off the wing mirror and taped it back on!!! When we returned the car , the returns point didn't correspond to the postcode they had given us, so more panic and 45 mins of driving around (no answer from them on the phone of course). ”

- Anonymous

“ 00 fuel cover, They know all returns are catching flights so they can enforce the rip off methods they practise, they are a disgrace and a amateurish outfit. ”

- Anonymous

“ Returns procedure was a nightmare - one chap dealing with drop offs and couriering passenger to the airport so a long time delay with the possibility of missed flights. ”

- Reigate4

Easirent Reviews

Returns - Difficult