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Buyer Beware and shop somewhere else I ordered 5 wigs and never received them I showed them that the package was not delivered to me I advised EL that the proof of delivery proved that it wasn't delivered to my address they advised me to contact FedEx to request trace 4(x)s after speaking with FE sup I was told only the shipper (EL) could request a trace and all EL had to do was request that trace which they wouldn't do I'm a cancer survivor who's hair didn't grow back after chemo and I tell all my fellow survivors and all our supporters to never use EL
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- Faith
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I been order the hair on there 7/10/23 they send me my delivery number Tuesday July 11 no update about shipping it’s been 2 weeks don’t order there scam everyone they never give our money back
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- Hilton
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FEDEX also stated that, Ebonyline would have to contact a certain department for the information and open up an investigation, but in all honestly the proof of delivery itself should be enough because the package wasn’t stolen or lost but delivered to a different address not listed via the delivery driver and the open complaint, I have on him.
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- Shay G
