Eco Vape Reviews

1.00 Rating 5 Reviews
0% of reviewers recommend Eco Vape

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"Yeah what can I say bought a damaged voodoo drag mini come to charge it,charger won’t go in as internals bent,eco vape response You damaged it and can’t do anything for you had it 8 days GO ELSEWHERE!!!!!!!!!"
Posted 4 months ago
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"Terrible terrible terrible. Website had an issue so it charged me twice, they sent they wrong quantity and when I asked for them to send the correct quantity I was told in a round about way customers lie. I would avoid this company. Added to which I can see they are gaming trust pilot to make themselves look reputable."
Posted 5 months ago
"I would lile to make another complaint, this time regarding Ross Gourlay, I made a complaint back in the beginning of December time, I was informed on the 21st December that my refund had been processed, obviously that was a lie. I've never experienced such bad service in my life. I've recently shared my review with various 3rd party sources so others won't have to suffer the same experience. When I first became aware of Eco Vapes I thought it was a professional company, obviously I had been mistaken. It seems like no one in the company really knows what they are doing; low quality e-liquid that's out of date and they couldn't even find my order even though I have provided my order number Order #893 (25th October 2018) ridiculous. After they eventually found my order they promised me the refund had been taken care of... It's now the 26th January and i have not receieved anything. Extremely poor business management! Wasnt even offered any compensation for my troubles even though everything was 100% their fault."
Posted 7 months ago
"Joke of a company, reported my review because I said their liquids were rubbish and went in the bin. Reported me because I reviewed the product and not the service. But a few reviews below mine was a guy only reviewing the liquids and not the service and because he gave 5 stars they don't report him. Seems they just use trustpilot to get rid of reviews they don't like"
Posted 8 months ago
"Overview Reviews About Eco Vape Logo Eco Vape Reviews 133 • Great Star 1 Star 2 Star 3 Star 4 Star 5 Reviews Excellent 81% Great 6% Average 5% Poor 1% Bad 8% Filter by: We're currently investigating whether this review is in line with Trustpilot's User Guidelines. Learn more about our rules here. Eco Vape's reason for reporting The review makes the false accusations that our reviews are written by staff and describes our products in a defamatory way. STUART 7 reviews Star 1 Star 2 Star 3 Star 4 Star 5 Updated 2 days ago Reviewer contacted Never again do I trust them I bought a Vaptio Super Bat 220W kit from you on the 27th September. I didn't even have it 3 days when I had to email you to tell you it had gave me a short circuit message when I put it on. I received no answer to my first two emails and it was only when I left bad feedback on Trustpilot that suddenly I did get an answer. I was then told by your customer service representative that it would be fine and that it was common to see a short circuit message. I thought at the time that this answer was utter nonsense because I own 11 other mods and in all the years I've had them, I haven't once received a short circuit message on any of them. I felt at the time I was being brushed off. I was also told it would probably be that the coil or tank was loose or too tight, this is also nonsense as I know what I'm doing when putting coils in a tank or a tank on a mod. Against my better judgement I thought I would trust your customer service and that it would be a one off. I have only used the mod lightly since then, I'm still on the second coil that came with the kit, that would surely tell you that I haven't used it a lot. Now this past week and a half, I have been getting the short circuit message more and more frequently, to the point of it's saying short circuit 3 or 4 times a day. You're still going to tell me this is normal I assume Sir? All you did was brush me off and knowingly sold me a mod with a fault. Not even one month of light usage and that's what my hard earned money got me from you. I really didn't want the hassle of having to return it, but I always felt I was lied to and should have insisted on a replacement. Now that will obviously be too late to do and your customer service really did well to lie to me that it was a one off and wormed out of replacing an obviously faulty mod. Not once in years of owning 11 other mods have I ever seen a short circuit message before the kit I bought from you. That will be the last order you ever get from me, that I can promise you. I should have known better than to trust a company that has a website full of 5 star reviews left by your own staff who are obviously not going to say anything bad, and any bad reviews I did put on the site never did appear.Thank you very much for how you treated me, to say I'm not happy is the biggest understatement going. I hope you're proud of your company. Your leave a message function on your website also doesn't work, I've tried for over an hour to leave a message on it. Hardware is really expensive too, anything they sell can be bought for a lot cheaper elsewhere, especially batteries, you can buy two for less than they sell one. Liquids, a lot of them taste really good, but so many are sweetener laden, coil destroying gunk. If you get the clearer ones they're ok, but so many are orange/red coloured and wear out a coil after 10ml when I can use one coil to go through 60ml of other brands. Loads of way better liquids out there costing a lot less. All in all, won't be back, like too many vape shops/websites, they have that attitude like they're doing you a favour by serving you and selling you stuff, they should realise they would be out of a job without their customers. Also too busy telling you how fantastic they are in emails than to actually deal properly with problems. Then complain to trustpilot that I lied that their website is full of reviews left by their own staff. Anyone with eyes can look and see them"
Posted 8 months ago
Eco Vape is rated 1.00 based on 5 reviews