Ecotricity Reviews

Name: Ecotricity
Rating: 1.21

1.2 Rating 173 Reviews

4 %

of reviewers recommend Ecotricity

Company Reviews

Questions

Metrics

1.2

Based on 173 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5

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Phone:

01453761447

Email:

welcome@ecotricity.co.uk

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Ecotricity 1 star review on 14th October 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've never been so confused by a electricity bill. It's estimated readings are wildly over. I've had bills sent for the property to the letting agency, as well as sending to me, which I had to sort out. Customer service is unresponsive at worse and slow beyond believe on a good day.”

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Posted 2 years ago

“Terrible! Backdated us £450 in energy for a 2 bed flat, new monthly bill for gas and electricity is now £200.”

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Posted 3 years ago

“Have been with Ecotricity for years -business customer. Used to be good-now no one answers your call-even before pandemic. Tried submitting a meter reading online (their estimates are way out) but it would not accept my submission unless I entered a gas reading. I do not have gas! Hopeless.”

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Posted 3 years ago

“Used to be decent provider- now never answer a call. Rubbish”

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Posted 4 years ago

Ecotricity is rated 1.2 based on 173 reviews