"Wanted to view a car. Thought I would call and reserve said car.\r\nThe salesman took my cars details and said he has took 200 pound deposit.\r\nBit much when they state reserve for 99 pound.\r\nAnyway spoke about the said car was told it had few marks and scratches on it, and that it would be all sorted by there super bodyshop guy.\r\nSo went to view car omg the car was nothing like what he told me. Granted there was a few scratches and marks on it but the big dent in rear wheel arch and cill you could get your fingers in the gap.\r\nFront wings never matched up with bonnet or bumper. \r\nAlarm bells ringing now......\r\nThe salesman assured me that the car would be as good as new.\r\nTook said car for a test drive with my Mrs. Car drove ok \r\nBut just concerned about the damage on it.\r\nAgain salesman said it would be put right.\r\nHe said every car on there site is hpi clear.\r\nStill got alarm bells going off in my mind about the car.\r\nSomething not right with the condition of the car. \r\nThe car was described with marks and scratches on it. So me and the Mrs left got home and I decided I didn't want the car due to its condition it was in, again something didn't sit right about the car.\r\nSpoke with salesman who said point blank I would not get my 200 pound deposit back. Even speaking with the manager of eddie wright's he said the same thing I wouldn't get deposit back.\r\n200 pound is a lot of money to lose 3 weeks before Christmas.\r\nSo my advice to anybody thinking of buying a car from here be very very careful or better still go round the corner to what was motordepot now carpoint.\r\nNo pushed or rude obnoxious salesman there.\r\nI'm currently in talks with bank to try claim deposit back.\r\nAgain \r\nAvoid eddie wright's as you don't know what you could be buying.\r\nThey only care about the money \r\nSo I'm not one to leave bad feedback but this place is a joke !"

"If you don't want to be lied on every step dealing with this company, avoid it like a fire.\nOne of the worst companies I have ever dealt with in the UK (if not in my whole life). I would strongly advise anyone against buying anything from them.\nI passed my test in 2016 and was going to buy a car. My colleague advised me to buy one from Eddie Wright as that business had something to do with his father, so he told me he would help me to get a better deal. And I regret it so much.\nHaving entered the building at first it looked like a nice atmosphere and friendly staff inside, but later you realise the company is completely filled with lies. It's just soaked with lies from its core and you can discover lying in every small detail of this disgusting company. A sales guy approached me and helped me to choose the car, after that we discussed the deal and my colleague managed to get a low interest rate with them for me.\nNext week I called them to ask when I could pick the car. He said he was going to give me a callback. I waited for quite a while, then called back myself, he said he tried to call me back but wasn't able to reach me. He obviously lied, but it didn't bother me that much at that point.\nNext week I took train back to Eddie Wright with my brother to pay the deposite and get my car. After arriving there and reading through the documents I've discovered that they raised the interest rate in there. I asked: \"Didn't we agree on X?..\" (don't remember the exact number now), \"No, we agreed on Y, nice and low\" he said (telling me the number that is quite a bit higher that what we had previously agreed on). It still wasn't a bad interest rate per se, but i just find that disgusting that we agreed on one thing, and now that i'd travelled 100 miles he tells me it was something different. I still accepted that (shouldn't have done really, but I really wanted that car, and after travelling that far i decided to just go for that). He also told me that car had a cruise control which it didn't. My name was spelled wrong in the document, I told him about that and he said, never mind they already fixed that (turned out they just spelled it wrong again, just in different way. They didn't even bother trying to spell it correctly). I asked them about vehicle manual. The same sales guy told me that the car doesn't have manual because this is all online now. Another lie by him. (MINI later offered me a manual). He also told me the vehicle was taxed so I could just drive home. Turned out it wasn't taxed (the tax is actually free for the vehicle, but i still had to tax it on the DVLA website, otherwise it's not classified as taxed). I called them few times clarifying the things with the car, as it was my first purchase and I didn't understand how these things work in the UK. Once when I called them they actually laughed at me on the phone (another sales guy -- probably forgot to mute the microphone). I'd also bought gardx from them, but unfortunately forgot my pack on the desk. I called them and asked about that, they told me it's not a problem -- they will send it to me by post. Obviously after all of that I didn't really expect they would. The sales guy I dealt with is probably the greatest lier I've ever met. Sometimes me and my brother joke about him, when something is about lie we say that sales must be involved in that :DD Because he is just the best lier you can find, he probably gets paid for every lie he says \ud83d\ude03 Honestly he was the perfect example of a lier. Everything he was saying was a lie. Few of my relatives bought a car after that and would that have been a company that doesn't treat customers like ..., i might have considered Eddie Wright, but obviously I wouldn't consider that after all the lies i've gone through."