EE Reviews

1.6 Rating 1,139 Reviews

14 %

of reviewers recommend EE

Company Reviews

Questions

Metrics

Popular Questions:

Delivery

How does EE deliver? How long does EE take to deliver? Does EE deliver on time? How is accuracy and good condition of items delivered by EE?

Returns

Customer Service

How can I contact EE? How quickly does EE resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of EE.

Email:

info@ee.co.uk

Location:

6 Camberwell Way
Sunderland
SR3 3XN

How quickly does EE resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 40% of reviewers feedback is EE resolves customer queries within an hour.

Helpful Report

(3 weeks ago)

64.95%

Industry Average

“ I had nEEd to visit the shop and the staff were lovely and helpful especialy HARRY who was polite ,amiable and went beyond Customer Service expectation to sort out my problem with my EE service. ”

- T. A SMITH. CUSTOMER.

“ Darren at fox valley sheffield store I visited Darren in the sheffield (fox valley) store today and had such a lovely welcome and service from him! Although he cpuldnt help with my problem it was more interal i would 100% go back and deal with him again if i nEEded too or anyone in that store! Thanks so much for the lovely customer service guys, even in this very hot weather! ”

- Laura Clarke

“ Recieved very good deal and accurate information for me new WiFi package,,clearly explained by Jordan at the grand arcade in Wigan .we got a great deal and he saved us alot of money . This is the best customer service that I have ever Recieved. Very professional and friendly . If you ever use the EE store ,in Wigan , ask for Jordan because he is so clear and good at finding you a deal ”

- lisa gee

EE Reviews

Customer Service - Average