“
Fantastic customer service! Casey was absolutely delightful. I had an issue with my eko500, the outer casing spontaneously cracked, she swiftly arranged for a replacement! Rare to find a company that cares like this
”
posted 1 week ago
- Anonymous
“
Hilal D. Helped me solve my problem. I had ordered the wrong thing and within a day my order was cancelled and I had the right one on the way. Couldn't ask for better and nicer customer service.
”
posted 2 years ago
- Anonymous
“
Quick customer service responses.
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posted 4 years ago
- Umer F
“
Good service and fast shipment
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posted 4 years ago
- Anonymous
“
Excellent device and excellent customer service! I initially bought a Duo ECG but did not need the ECG function as much as I had anticipated so I switched to the CORE and they completed my return without any issue. The CORE has been great, I have 'normal' hearing but have found the amplification to make auscultation sooo much better and easier.
”
posted 4 years ago
- Justin F
“
I like the innovative products you are bringing to market. I have bought all of them to try them out and support you. I am a veterinarian and would like to see more veterinary focus added to your service and products.
”
posted 5 years ago
- Dr. J
“
Impeccable customer service. After owning my Eko for just a short time, unfortunately The bell and attachment piece that screws on had come undone and I lost it somewhere in a patient room. I contacted customer service to see if I can order just that part and surprisingly they sent it to me free of charge. Customer for life
”
posted 5 years ago
- Danee
“
Initial purchase was defective, but customer service is excellent and very responsive.
”
posted 5 years ago
- Arielle R
“
Acceptable service
”
posted 5 years ago
- Steven D
“
Bought the new Eko stethoscope and after about two weeks one of my ear pieces ripped. I contacted customer service and was quickly mailed replacements. They sent several bags of replacements so I should never run out. Excellent customer service!
”
posted 5 years ago
- Kuo D
