Eko Health have a Customer Happiness Grade of C. Customers love their prices and delivery but are unhappy with their customer service and refunds.
“
The price was reasonable and the stethoscope works amazingly.
”
- Vanessa K
“
From being able to graph heart sounds and see 1 lead EKG, to remote auscultation, and at a VERY affordable price.
”
- Andris E
“
So far seems great!
So much easier to do a thorough assessment!
Love the price point!
Littman needed some stiff competition!
”
- Michelle N
“
Great product and fast delivery. Emails and communication made learning EKo a breeze.
”
- Darcia G
“
Appropriate delivery, quality product.
”
- Augustine P
“
The company has good follow up with inquiries. They are obviously pretty busy right now, so there was a difference in delivery times between my first and second order. They are local to me, so I am a fan
”
- Forest M
“
With no response from the company, I am now left to pursue a refund through my credit card provider.
”
- Hemal
“
Paid for item never received customer service won’t give me a refund
”
- Terry P
“
I cannot comment on the quality of the stethoscope because it never arrived, but the customer service has been extremely poor.
”
- Hemal
“
customer service is the worst. they always send me a robotic response when im asking if they ship internationally
”
- Anonymous
“
Shocking service - Purchased annual EKO+ membership through their website. Advertised as $119.99 annually. They charged me $154.98. When I questioned this I was told my membership was cancelled as I should have purchased through the App as I am UK based. Price through the App is £199.99 ! All this after being told but their customer services team it was fine to purchase the membership online.
”
- Alastair B
