Eko Reviews

Name: Eko
Address: 2012, Broadway, Suite 100, Oakland
Rating: 4.52

4.5 Rating 404 Reviews

90 %

of reviewers recommend Eko

4.5

Based on 404 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

About Eko:

Eko is connecting with clinicians around the world to enhance care with the next generation Stethoscope & ECG. We are a growing company that appreciates clinical feedback for our products, so we can keep innovating them and working towards improving cardiac care.

Visit Website

Phone:

+1 (844) 356-3384

Email:

contact@ekohealth.com

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Eko 5 star review on 23rd September 2024

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“EKO+ subscription is a scam. I bought the stethoscope because of ecg sharing possibility and other features in the app. A month after the purchase they removed these features from the free app and introduced EKO+ and want 10$/month for features I already paid for.”

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Posted 4 months ago

“I ordered the eko health- 2 weeks later the chest piece volume button stopped working. No prob- got a new one for free. 1 week later the top button stopped working. Big issue for me as I found this out in the middle of clinic.”

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Posted 10 months ago

“I bought this scope for its app functionality. But it was not as advertised. I am in Canada and do not have access to any of the features that I bought this for. This should be made clear to customers outside the US”

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Posted 10 months ago

“I got my stethoscope; it's working. But when I opened the box and checked the device closely, I could say this product was not new! There are scratches on the diaphragm and stains on the light, also as small scratches on the body. It's working, no problem, but I purchased this device as a new one and for personal use only. I don't want to think how many people touched the device; that's gross. I know you offer easy return, but when somebody returns a device, please don't send them to someone else as a brand-new device because it's not. Please check the pictures. It's working, but I don't want to touch it.”

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Posted 2 years ago

“Hilal D. Helped me solve my problem. I had ordered the wrong thing and within a day my order was cancelled and I had the right one on the way. Couldn't ask for better and nicer customer service.”

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Posted 2 years ago

“I am a busy family practice doc and use this daily since 1/2019. I replaced a 10 year old Littman digital after the metal support between ear pieces finally broke. This works decently but now 3 years in the neck piece broke (out of warranty) much sooner than past stethoscopes.”

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Posted 2 years ago

“I was initially disappointed because it seemed like Eko cared more about sticking to their policy rather than supporting the right product for my patients. However, through further investigation of my case, they were able to provide the exact assistance I needed to find the right product. I'm happy with the final result.”

Helpful Report

Posted 2 years ago

Thank you for posting a review and we’re sorry to hear about the experience you had. Please contact us at support@ekohealth.com and we would love to resolve this issue promptly and accurately.

Posted 2 years ago

“had a minor issue, they were quick to respond. all good.”

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Posted 3 years ago

“Sadly its not been a year yet and the lower small tube is broken. I dont use my scope of a regular basis either. Poor design as it is broken at the joint where a metal tube is inside. There for the metal rubbing caused it the break. Waiting to hear back from support. Heard back and they are amazing to work with. They shipped out a new peice today!”

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Posted 3 years ago

“Good helath”

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Posted 3 years ago

“Excellent sound quality and intensity. Different selection of areas of focus such as cardiac, pulmonary or wide. Can record up to 120secs or play live for your techs to teach them what heart and lungs sound like. Only criticism is that I double checked the box for AirPods because the advertising looked like I should have them included, then finally figured out the Eko app in terms of the attachment.. and listening live, just need a bit more clarity there! Us professionals want the quality of product not false gimmicks to get us to buy ☺️ Very worthwhile purchase for any medical professional ☺️”

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Posted 3 years ago

Thank you for your review and feedback! Apologies for not being more clear on the inclusion of AirPods (which are not included with purchase). Stay well and stay safe.

Posted 3 years ago

“I will write this review after Eko responds, hopefully I will be writing a favorable one”

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Posted 3 years ago

We'll be in touch shortly! Thank you.

Posted 3 years ago

“I attempted to connect the Eko Core to my Android Moto Z-Force2 about 30 times. I always got the spinning arrow. Called the tech support twice. The 2nd time I spoke to the Eko support the lady told me that my smart phone was not listed as a supported device. What! First that I had heard that. Why doesn't the purchase page/routine have a place where you enter your smart phone model and it tells you, "Go", "No-Go"? Also, I do not care about the Bluetooth function, but tech #1 said I needed to connect and use their app. This is a hammer. I want to hit a nail and that is all. I do not want these useless bells and whistles. I am sending this thing back and going back to a Littmann 3100.”

Helpful Report

Posted 4 years ago

“STAY away from EKO!!! It is a pure scam. It is a new technology with several issues. We ordered a brand new Eko in July, and after 2 months of debugging headphone issues, we were told that they solved the problem, and all we had to do is buy a new one. But don't worry, they would give me a $50 coupon!.. so nice!!”

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Posted 4 years ago

“Quick customer service responses.”

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Posted 4 years ago

“Love it. Hearing well. Less contamination. Great for during Covid time.”

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Posted 4 years ago

Thank you very much for your review!

Posted 4 years ago

“Bad product that doesn't work and bar support technic who doesn't try to resolved the problem and make me just turn around and around. Don't buy from them”

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Posted 4 years ago

“Good service and fast shipment”

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Posted 4 years ago

Thank you!

Posted 4 years ago

“Fácil de usar y app intuitiva, 10 pts!”

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Posted 4 years ago

“Great product and fast delivery. Emails and communication made learning EKo a breeze.”

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Posted 4 years ago

Thank you!

Posted 4 years ago

Eko is rated 4.5 based on 404 reviews