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Eko Reviews

4.5 Rating 403 Reviews

90 %

of reviewers recommend Eko

Company Reviews

Product Reviews

4.5

Based on 403 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

About Eko:

Eko is connecting with clinicians around the world to enhance care with the next generation Stethoscope & ECG. We are a growing company that appreciates clinical feedback for our products, so we can keep innovating them and working towards improving cardiac care.

Visit Website

Phone:

+1 (844) 356-3384

Email:

contact@ekohealth.com

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Eko 5 star review on 2nd April 2024

Eko 5 star review on 2nd April 2024

Eko 5 star review on 18th March 2024

Eko 5 star review on 18th March 2024

Eko 5 star review on 6th March 2024

Eko 5 star review on 1st March 2024

Eko 5 star review on 24th February 2024

95

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am a busy family practice doc and use this daily since 1/2019. I replaced a 10 year old Littman digital after the metal support between ear pieces finally broke. This works decently but now 3 years in the neck piece broke (out of warranty) much sooner than past stethoscopes.”

Posted 2 years ago

“This is great stethoscope enhancement for my Littman 3M cardio. I am pediatric cardiologist and I see patients of all ages from newborn to teenager. In my opinion, this is great for patients 5 and older but not for young babies and infant. somehow voice filter function is not great for young patient and auscultation is very noisy with loud respiratory sounds and can barely allow to better listen heart sound or any murmur. For older pediatric patient, this is great and very good sound quality and easy to identify subtle clicks or murmur on digital mode compared to analog. Blue tooth function to phone is good and gives nice phonograph. Phonograph is okay and not quite accurate. I had patient with pulmonary valve stenosis and murmur was easily over 3/6 but on phonograph, heart sounds have better tracing and actual murmur which was quite odd. Some patient and parents appreciate hearing abnormal heart sounds especially irregular heart beats on my phone in live audio mode. I wish this core digital Bluetooth directly connects to my Apple Airpods pro and much easier to listen.”

Posted 3 years ago

Thank you for your review and feedback. Please reach out to us at support@ekohealth.com or call/text us at + 1 (844) 356-3384 if you would like assistance with your Bluetooth connectivity.

Posted 3 years ago

“Acceptable service”

Posted 3 years ago

“Would have been a 5 star except the tubing connector split rendering the stethoscope useless after less than 5 months of usage. And this was during COVID-19, so less than 1/3 of normal patient capacity. However, the team was speedy in sending me 2 replacement connectors (which appear to be shorter). I'm up and using the EKO CORE again. Will see how these hold up to increased daily use.”

Posted 3 years ago

Thank you for your review and feedback! Glad our team was able to quickly assist you.

Posted 3 years ago

“They seem like a professional company who respond well to emails.”

Posted 3 years ago

“Duo- is Concept is great. Seems promising for tele health. Worked well initially. Short learning curve to optimize ECG and placement. You need earphones to hear heart sounds optimally when listening off your phone. Unfortunately it died in 3 days and will not charge or turn on. Disappointing reliability. I had trouble with Bluetooth for Core in past as well. Still waiting on customer service response (to be fair it has only been 48 hrs and my prior experience is that they do provide good customer service)”

Posted 3 years ago

“I first wanna say that the acoustics are second to none. I was thoroughly impressed by the ease of use. However I have issue with the stethoscope itself. I've lost multiple earpieces and wish they didn't fall off so easy. I hesitate to keep this stethoscope because I wish I would have purchased the core attachment. I would like to exchange if at all possible since I've never experienced this situation with my Littmann cardiology.”

Posted 3 years ago

Hi there EJ! Please reach out to us at support@ekohealth.com or call/text us at + 1 (844) 356-3384 so we can work directly with you. Thank you!

Posted 3 years ago

“It’s not user friendly”

Posted 4 years ago

Hi Tushar, We'd love to hear more about your experiences and feedback. Please email us at support@ekohealth.com! Best, Eko

Posted 4 years ago

“To be honest, I have used it once or twice. I wish I had bought the one with the EKG”

Posted 4 years ago

Hi Dario, Thanks for the review! I'm sorry to hear that you've only used your device once or twice. If you're experiencing any issues with your device, please don't hesitate to reach out to support@ekohealth.com and we'll get you up and running! Best, Emily

Posted 4 years ago

“At times it works well but I often feel like there is a lot of extra noise coming from the diaphragm piece and extension tubing of the eko. This makes it difficult to discern the sounds since clicks and pops interfere with heart tones. I never quite feel like I’m holding it in just the right position to reduce noise and get a quality sound despite direct skin contact and attempting different positions and approaches, including ensuring that the battery is at full charge.”

Posted 4 years ago

“The stethoscope is good but ECG presents very big noise”

Posted 4 years ago

“Some static white noise. Still waiting on my tubing replacement from damaged packaging with indentation in tubing.”

Posted 4 years ago

“I've had trouble initiating EKO when I purchased it. Are there any set up videos?”

Posted 4 years ago

Hi Steve, Here is a link to all the DUO getting started articles and videos. We are happy to follow up in greater detail on Monday. https://support.ekohealth.com/hc/en-us/categories/115001362268-Eko-DUO

Posted 4 years ago

“There was significant feedback and reverberation along with amplification. Ultimately it did not enhance heart and lung sounds in a clear and discernible fashion.”

Posted 4 years ago

“The acoustics are a huge improvement over the analog Eko. I would like to see better sensitivity or the ability to adjust the amplitude and sweep speed on ecg tracings. Similarly would like to control and decrease the amplitude of the phonocardiograph Tracings. There should also be a mechanism to capture results to the patients Emr rather than having its access limited to a “siloed” cloud platform”

Posted 4 years ago

“Great idea for the next generation stethoscope. Very sensitive, but holding the unit often transmits sounds from the fingers or contact with the skin. Would be a good idea to have possibly a rubber sleeve for the unit. Otherwise very reliable and fun to use.”

Posted 4 years ago

“I have android need app to convert I am a nurse and the doctor already bought it from me I had it 3 days I need to be your salesperson so I can sell some more please contact me”

Posted 4 years ago

“As I told Annie, the on and off switch is unreliable. Sometimes it took several toggles back and forth to get it on. Sometimes while it was on then it suddenly went out! Apparently it is an electrical contact issue. Hopefully mine is just an isolated case. Also the on and off sign on the switch is very difficult to read. When the scope dangles on your neck, it turns in all directions. I have to pick up the bell to see whether it is on or off. I should be color coded. Hopefully this will help to improve this scope in the future. When it works, it works fine !”

Posted 4 years ago

“The switch has some issues, contact issue. It is a design flaw. It does not stay on. If I turn it on, it does not always turn on. In short, it is not reliable! Also on charging. I have no way of knowing when it is fully charged because the amber light stays on all the time! Also the on and off switch should be color coded. Sometimes I have to look very close to see what position the switch is on. When one is very busy one has no time to deal with this problem. I just put this one away and use my old scope. Once I got it to work it seems fine but does stay fine for long.”

Posted 4 years ago

“No issues with the company.”

Posted 4 years ago

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Eko is rated 4.5 based on 403 reviews