Elite Garages Reviews

Name: Elite Garages
Address: Elite House, Unit 7 Star Road Trading Estate, Star Road, Horsham
Rating: 4.82

4.8 Rating 4,308 Reviews

97 %

of reviewers recommend Elite Garages

4.8

Based on 4,308 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Elite Garages:

Elite Garages are one of the South's leading independent tyre, MOT, car service and forecourt operators with a turnover in excess of

Visit Website

Phone:

01403756520

Email:

enquiries@elitegarages.co.uk

Location:

Elite House, Unit 7 Star Road Trading Estate, Star Road
Horsham
RH13 8RA

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Elite Garages 1 star review on 1st July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would say 1 star is even a compliment. I got charged for looking at my car for £54. Which I didn’t get told about. I only really went in there to get my MOT done. I just asked the lady if they could have a look why my car was over heating and she said okay. Not telling me I was going to get charge. And then I get told what needed to be done just before I paid and a person called Dave or David. Said it was £610 to repair everything. I looking into it all and he was going to charge me £305+ VAT when I found the part for £30 from East Kent parts. And he told me he looked around and couldn’t find the part anywhere except for the dealership. I’ve never bought parts by myself but as this price was huge and my girlfriends brother does other mechanical things he helped me look for the piece and found it. I really wish I could go and talk to the owner about what happened because it was the terrible experience. It was the first time I thought as it was more convenient I would change garage for once but was a terrible decision. I don’t feel like I should’ve been charge £54 without getting told there was a charge. And had a good explanation why Dave tried to charge me more than £300 the price of the part I found.”

Helpful Report

Posted 5 years ago

Sorry to read your comments. Please email enquiries@elitegarages.co.uk if you would like us to look into this further. Kind regards, Elite Garages

Posted 5 years ago

“Efficient service and kept me informed of what was going on throughout the clutch replacement of my car. Very professional”

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Posted 5 years ago

Thank you for your positive feedback! Happy to help!

Posted 5 years ago

“Very helpful and efficient service at a reasonable cost.”

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Posted 5 years ago

Thank you!

Posted 5 years ago

“Had an issue with my car sparkplugs and coil. Squeezed us in same day got if fixed fast! Very good”

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Posted 5 years ago

Thank you!

Posted 5 years ago

“Excellent ,honest reliable service. Would definitely recommend.”

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Posted 5 years ago

Thank you!

Posted 5 years ago

“I’ve been going to Elite garage now for 10 years and I’ve been very pleased with the work and the Curtis employees but this week I took it in to have the AC fixed they charge me £60 and then the next day it went hot again he said to me you probably got a leakSo why didn’t they fix the leak before they filled it with gas now I’ve got to go back and waste more time Best wishes Steve Thompson”

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Posted 5 years ago

“Amazing professional service. Friendly and helpful staff! I will use this garage again. And I recommend that if you need to have your car looked at, this is the place to go!”

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Posted 5 years ago

Thank you for your lovely feedback! Always happy to help!

Posted 5 years ago

“Efficient and delivered to agreed date to get my tyre and fitted it”

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Posted 5 years ago

Thank you!

Posted 5 years ago

“Had our MOT done .it was quick and organised.”

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Posted 5 years ago

Thank you! Happy to help!

Posted 5 years ago

“Very efficient, helpful staff”

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Posted 5 years ago

Thank you!

Posted 5 years ago

“Efficient, prompt, helpful and friendly - I can't fault them.”

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Posted 5 years ago

Thank you!

Posted 5 years ago

“Very obliging when booking. Very polite and helpful guy at the desk . I would recommend them. Car parked so I could drive straight out, no reversing into a line of traffic”

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Posted 5 years ago

Thank you!

Posted 5 years ago

“Excellent customer service”

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Posted 5 years ago

Thank you!

Posted 5 years ago

“Great service”

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Posted 5 years ago

Thank you!

Posted 5 years ago

“Really helpful on sales desk took a while to get tyres changed but having walked in off the street with no prior appointment that was to be expected”

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Posted 5 years ago

Thank you!

Posted 5 years ago

“Brought my car in for two new run flats. Ordered quickly and fitted well and on time. These guys never fail to deliver. Simple and effective service. Thank you again, Craig.”

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Posted 5 years ago

Thank you!

Posted 5 years ago

“I took my BMW series 1 to Elite Garage, after taking it to two separate garages who could not find the fault. Elite found it within 30 mins and replaced the steering rack. Professional , trustworthy and reliable service, I would highly recommend them.”

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Posted 5 years ago

Thank you for your positive feedback! Always happy to help!

Posted 5 years ago

“Always trustworthy and reliable”

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Posted 5 years ago

Thank you!

Posted 5 years ago

“Very easy to book online to have my tyres replaced. Very friendly staff and the work carried out quickly and efficiently”

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Posted 5 years ago

Thank you!

Posted 5 years ago

“Excellent Customer Service. Would highly recommend.”

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Posted 5 years ago

Thank you!

Posted 5 years ago

Elite Garages is rated 4.8 based on 4,308 reviews