Elite Garages Reviews

Name: Elite Garages
Address: Elite House, Unit 7 Star Road Trading Estate, Star Road, Horsham
Rating: 4.83

4.8 Rating 4,304 Reviews

97 %

of reviewers recommend Elite Garages

4.8

Based on 4,304 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Elite Garages:

Elite Garages are one of the South's leading independent tyre, MOT, car service and forecourt operators with a turnover in excess of

Visit Website

Phone:

01403756520

Email:

enquiries@elitegarages.co.uk

Location:

Elite House, Unit 7 Star Road Trading Estate, Star Road
Horsham
RH13 8RA

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Elite Garages 1 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Professional and friendly service. The price is just right for the work done. Highly recommend.”

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Posted 6 years ago

“Took my car for mot it failed for nail in tyre ordered new tyre but on closer inspection it was not required I call that an honest and excellent service, that’s why they look after my three cars, great guys.”

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Posted 6 years ago

“Always professional, fast and friendly service at Elite Garages in Canterbury. Will continue as a loyal customer.”

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Posted 6 years ago

“Excellant and friendly service given by all the staff. Answer any questions you have and guidance if required.”

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Posted 6 years ago

“The repair to the tyre was carried out well & I had the opportunity to see the reason for the slow puncture. Your staff were helpful.”

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Posted 6 years ago

“Took my Audi A6 to Bournemouth branch for 2 bulbs and a tyre and booked it for glow plugs and service for the following week. Shocking service missed 21 bulb telling me all were working. Then when changing it they affected all the cluster and were pointing the blame at the car. Didn’t have a clue about the car and eventually got it working after I myself turned the ignition off and on. They then called the following day with some pathetic story why they couldn’t do my service and glow plugs due to potential complications. Worst garage ever if they can’t change a bulb, replace glow plugs and do a service the should find another day job absolutely no knowledge and total lack of competence”

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Posted 6 years ago

“The Salisbury branch. Which I only use for all my work regarding my car are fantastic. They really do care and they are always willing to go the extra mile for me. Friendly and give a great service. Thank you.”

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Posted 6 years ago

“Friendly, helpful & quick. Very satisfactory. Will use again.”

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Posted 6 years ago

“Went in due to losing air in one tyre. Told I needed a new TPMS valve. Despite the part not being in stock a valve was sourced, delivered and fitted in less than an hour. Had to go back due to a small issue but this was fixed quickly without quibble. Excellent professional service. I’ll be back. Thankyou.”

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Posted 6 years ago

“Booked in for an MOT on the phone, dropped car off on the day, came back after an hour, all done, past the test. Nice to have a bit of feedback from your technicians on the condition of my car. Great service, will use you next year should I still have the car.”

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Posted 6 years ago

“Having used Elite Garages in Caterham, primarily for tyres, we have been very impressed with the personal courtesy extended to us by Andy who handles the Reception area. As a consequence, we have decided to use Elite for all our servicing requirements as well. Personal service and attention is so important nowadays.”

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Posted 6 years ago

Great to hear, Thank you for sharing your experience and for being a loyal customer.

Posted 6 years ago

“Always excellent customer service.”

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Posted 6 years ago

“Excellent prompt service to replace my tyre ,torn by a pothole .”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“Really great service at Elite in Horsham. Had a puncture fixed quickly. Staff were friendly and professional. Many thanks”

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Posted 6 years ago

“Always polite and I feel I can trust them which take a lot for me to trust anyone. Mot June with you as well.thankyou”

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Posted 6 years ago

Thank you and we will see you in June

Posted 6 years ago

“Ricky and Merv and all the team at Elite Garages in Salisbury are always helpful offer very good sound advice their work is always spot on and first class prices are good so if you want a job f dat one properly get down to Elite forget the rest”

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Posted 6 years ago

“Service was prompt and friendly”

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Posted 6 years ago

“Great honest service... Manager Dave at the Walmer branch incredibly helpful.”

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Posted 6 years ago

Great to hear, Thank you for sharing your experience

Posted 6 years ago

“I’ve been to Elite at Walmer now for two years or so and x as am happy to report excellent service in both senses of the word, at the reception and on our cars. I am delighted with Elite approach.”

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Posted 6 years ago

Thank you for your feedback and for being a loyal customer :)

Posted 6 years ago

Elite Garages is rated 4.8 based on 4,304 reviews