Elite Garages Reviews

Name: Elite Garages
Address: Elite House, Unit 7 Star Road Trading Estate, Star Road, Horsham
Rating: 4.82

4.8 Rating 4,308 Reviews

97 %

of reviewers recommend Elite Garages

4.8

Based on 4,308 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Elite Garages:

Elite Garages are one of the South's leading independent tyre, MOT, car service and forecourt operators with a turnover in excess of

Visit Website

Phone:

01403756520

Email:

enquiries@elitegarages.co.uk

Location:

Elite House, Unit 7 Star Road Trading Estate, Star Road
Horsham
RH13 8RA

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Elite Garages 1 star review on 1st July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always a very good service. Good communication and helpful”

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Posted 3 years ago

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Posted 3 years ago

“the Elite garage in Haywards Heath is excellent. I have recently, due to serious potholes in the road, visited the Garage twice. Each time they were brilliant and very quickly solved my problems. Also, the staff are very friendly. My wonderful Mini and I thank you very much. Geoffrey”

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Posted 3 years ago

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Posted 3 years ago

“Very pleasant and helpful staff, work done quickly and efficiently”

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Posted 3 years ago

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Posted 3 years ago

“Excellent service and very friendly young staff - I would recommend this garage”

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Posted 3 years ago

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Posted 3 years ago

“Online booking service straightforward, also purchased tyres prior to arrival. Greeted by Dan with a big friendly smile.”

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Posted 3 years ago

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Posted 3 years ago

“Services not bad”

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Posted 3 years ago

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Posted 3 years ago

“I have used this garage for years. The people who work there are amazing and I have never had any issues with the work they do.”

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Posted 3 years ago

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Posted 3 years ago

“Very impressed with the service !”

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Posted 3 years ago

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Posted 3 years ago

“Really helpful, got me back on the road in quick time”

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Posted 3 years ago

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Posted 3 years ago

“I have been using elite garages for a year now and have had a good experience trustworthy service I would recommend them.”

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Posted 3 years ago

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Posted 3 years ago

“Booked through whocanfixmycar to have my cambelt and water pump changed. Great communication from the garage nice and early to advise that the site had quoted for the wrong part. I was advised of the correct price. Work was carried out quicker than expected. Customer service was spot on! Thank you!”

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Posted 3 years ago

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Posted 3 years ago

“Got to get there early and bag a queue place as the guys are usually very busy and work on first come first served - they could do with erecting some sort of cover / porch to help customers stay dry pre opening or introduce a numbered cone system so you can hold your place but sit in your car to stay dry. The guys are quick efficient and sensibly priced so overall in and out in 20 minutes for my tyre change - no complaints!”

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Posted 3 years ago

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Posted 3 years ago

“Really poor experience with what should have been a simple MOT at Haywards Heath. Issues ranged from initially being directed to the wrong test location (twice!) to being told the wrong date for a retest. Not once did I receive any form of apology or sympathy for the issues caused or the time wasted. I was made to feel as though the issues were my fault when they were not. More than happy for head office to contact me for a full review of the service I received.”

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Posted 3 years ago

Hi Mr Hewitt. We're sorry to see your 2-star review. Having spoken to our Head Office team, we understand that this has been dealt with directly with you. Apologies again for any inconvenience caused. If you would like to discuss this further, please email us at enquiries@elitegarages.co.uk. Thank you.

Posted 3 years ago

“This was an amazing, efficient replacement of a fused BMW headlight. Tricky job done last minute and on my immediate arrival shortly before New Year holiday.”

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Posted 3 years ago

“The people were very helpful and made all the necessary arrangements. When the new headlight had arrived, the garage fitted it. I had been promised a wait of an hour and they did the job well within half that time. I was very pleased.”

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Posted 3 years ago

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Posted 3 years ago

“Always very happy with the service received. Honest good garage . Highly recommend”

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Posted 3 years ago

“Very helpful staff and did a great work”

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Posted 3 years ago

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Posted 3 years ago

“We had a puncture which was quickly and efficiently dealt with. Within 20 minutes we were on our way. All staff were very helpful and courteous.”

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Posted 3 years ago

Thank you! Always happy to help.

Posted 3 years ago

“Easy and quick to book my MOT on-line. Polite service at reception, MOT was carried out on time and car was ready for collection when I arrived back. An MOT pass was a bonus, all in all a good day”

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Posted 3 years ago

“Very pleased with the service, especially with it being over the holiday period.”

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Posted 3 years ago

Elite Garages is rated 4.8 based on 4,308 reviews