Elite Garages Reviews

Name: Elite Garages
Address: Elite House, Unit 7 Star Road Trading Estate, Star Road, Horsham
Rating: 4.83

4.8 Rating 4,304 Reviews

97 %

of reviewers recommend Elite Garages

4.8

Based on 4,304 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Elite Garages:

Elite Garages are one of the South's leading independent tyre, MOT, car service and forecourt operators with a turnover in excess of

Visit Website

Phone:

01403756520

Email:

enquiries@elitegarages.co.uk

Location:

Elite House, Unit 7 Star Road Trading Estate, Star Road
Horsham
RH13 8RA

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Elite Garages 1 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service on a weekend and very short notice. Highly recommended”

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Posted 3 years ago

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Posted 3 years ago

“friendly, helpful and efficient on my tyre change !”

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Posted 3 years ago

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Posted 3 years ago

“I took my car in at 8.45am and the service was completed at around 11.30am. I received a call from Mark at Elite about the front tyres on the car approaching the legal limit, and discussed getting a quotation in October, and it was good to hear this. I have no complaints and the service appears to be as thorough as it was last year. There were some notes on the invoice about the tyres and cambelt and a quick call to Mark resolved these queries.”

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Posted 3 years ago

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Posted 3 years ago

“Very happy with the service I received. Helpful staff. Price very good.”

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Posted 3 years ago

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Posted 3 years ago

“I mentioned to Barry in passing that a daytime running light was out and the bulb was replaced for no charge when the MOT was done. Top customer service which didn’t go unnoticed. I also had the MOT booked the same day I requested availability. Very happy!”

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Posted 3 years ago

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Posted 3 years ago

“Once again. Very satisfied with the staff and the MOT done on my car. I’ve been using Elite Garage for all the work done on my car since we moved to the area three years ago. I have recommended them to my new friends.”

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Posted 3 years ago

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Posted 3 years ago

“Helpful and professional staff with a friendly can do attitude, good prices and easy to get to and park at the garage.”

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Posted 3 years ago

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Posted 3 years ago

“Very happy with work I had done , very observant and knowledgable staff .”

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Posted 3 years ago

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Posted 3 years ago

“Excellent service as always. Thank you”

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Posted 3 years ago

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Posted 3 years ago

“Always professional and extremely helpful”

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Posted 3 years ago

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Posted 3 years ago

“I was pleased to have my car returned promptly after having an MOT and servicing.”

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Posted 3 years ago

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Posted 3 years ago

“Absolutely first class service from Garry and his team 10/10”

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Posted 3 years ago

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Posted 3 years ago

“All work done well and with care. Cannot fault any of it.”

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Posted 3 years ago

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Posted 3 years ago

“Excellent service as always polite and professional 100%”

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Posted 3 years ago

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Posted 3 years ago

“Excellent service at the best price around”

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Posted 3 years ago

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Posted 3 years ago

“Customer-facing skills are somewhat lacking. A smile and a "How can I help?" would go a long way to improve things. Disappointed no paperwork was available to prove tracking and balancing were carried out. I have always been given these at other garages.”

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Posted 3 years ago

Hi, Thank you for taking the time to leave us your feedback which we have raised with our team. Paperwork for your wheel alignment is available upon request at the time of work. Please email us at enquiries@elitegarages.co.uk with further details if you would like us to look into this further. Thank you.

Posted 3 years ago

“Very helpful team especially the guy with dimples”

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Posted 3 years ago

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Posted 3 years ago

“Excellent service will certainly be back!”

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Posted 3 years ago

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Posted 3 years ago

“Except for one guy who is always rude (not just to me - heard home swearing under his breath at another customer for trying to drop off a car when it’s confusing where to park), I’ve generally had a good service. But to be honest because of this guy, would change if I could find somewhere as convenient.”

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Posted 3 years ago

“Polite and helpful staff. Work completed, no problems. Recommended.”

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Posted 3 years ago

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Posted 3 years ago

Elite Garages is rated 4.8 based on 4,304 reviews