Ella Palm Reviews

Name: Ella Palm
Rating: 4.77

4.8 Rating 193 Reviews

95 %

of reviewers recommend Ella Palm

4.8

Based on 193 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Email:

info@ellapalm.com

Location:

shoreham by sea
bn43 5hl

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Ella Palm 1 star review on 19th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good quality hoops, haven't taken them off!”

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Posted 2 years ago

“I’ve ordered 4 sets of earrings since finding Ella Palm in December and have my eye on a few other pieces. Postage has been very quick on both orders. Items arrive well packaged.”

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Posted 2 years ago

“This bracelet is just stunning!! Very happy with my purchase.”

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Posted 2 years ago

“I purchased this necklace as a gift. It is stunning, pearls are very good quality and can be adjusted to a length to suit. Something I’d love for myself and looking forward to gifting it. Excellent packaging in a lovely gift box .”

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Posted 2 years ago

“Had an issue with a delayed delivery but customer was service was very friendly and helpful, I received the Paloma necklace today and it's gorgeous!”

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Posted 2 years ago

“The necklace was packaged really nicely and arrived promptly, thank you. I am really happy with it.”

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Posted 2 years ago

“Quick shipping and stunning jewellery and packaging!!”

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Posted 2 years ago

“A few weeks after my wife received her pearl bracelet it broke. A new one was sent within a few days without question. Very impressive. I am sure the breakage was a one-off because my wife has several other products from Ella Palm which are holding out perfectly. Many thanks.”

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Posted 2 years ago

“Really excellent service, gorgeous products. Would highly recommend. Packaging is beautiful too. Have bought from them several times and will continue to!”

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Posted 2 years ago

“In love with these earrings! The pearls are stunning!! Very happy can’t wait to wear them on my wedding day 🥰”

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Posted 2 years ago

“Stumbled across this brand on Instagram and was so surprised by the quality and care put into this brand! The jewellery is amazing quality and in gorgeous packaging. I have now purchased 4 gifts for friends and they loved them. I would highly recommend this brand to others.”

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Posted 2 years ago

“Quick and Excellent customer service. I had a link break on a necklace and contacted their customer service. Within a few days I had received a brand new necklace as a replacement. :)”

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Posted 3 years ago

“The Kendra necklace is beautiful. I've been looking for one like this for ages! Love the gorgeous eco packaging also.”

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Posted 3 years ago

“Beautiful jewellery and such lovely packaging, my mum adores her Alexandra necklace. Thankyou :)”

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Posted 3 years ago

“Fast shipping and a stunning pearl necklace, even more beautiful in real life 😍”

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Posted 3 years ago

“I treated myself to the dawn cuff which I am in love with. It came very well packaged and fast shipping.”

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Posted 3 years ago

“Over the moon with my bracelet, very quick shipping and love the packaging.”

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Posted 3 years ago

“The jewellery is devine, and the customer service fabulous. Definitely recommend.”

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Posted 3 years ago

“Excellent customer service and beautiful packaging, love shopping with this brand, the jewellery is always so well presented and very good quality!”

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Posted 3 years ago

“Excellent customer service - there was an issue with Royal Mail delivering my item but Ella Palm were very quick to respond and resolve the issue. The earrings are beautiful.”

Helpful Report

Posted 3 years ago

Ella Palm is rated 4.8 based on 193 reviews