“Good quality but horrible communication. The staff in charge of the orders don't seem to know English. It is therefore difficult to have an understandable conversation as soon as there is a problem.
If you don't push them regularly, your order is forgotten and nothing happens. In case of concerns, the deadlines are extended by several months of reminders and requests for news.”
“If you have no issues with your pin - fine. But the moment something isn't produced to your satisfaction, they refuse to offer any resolution. Not the way someone should be conducting business.
My pins were an absolute mess and they insisted that they were produced to my specification (really?) and therefore would not be sorting anything out. Outrageous. Avoid.”
