END. Reviews

“ At this price point, this is a serious quality control failure. ”

“ I went to the post office, and the return cost was outrageous—almost half the price of the shoes! I asked END Clothing to create a return label for me, offering to pay for it, but they flat-out refused. ”

“ Bought a rug at 500$, selected the premium delivery, had to pay custom fees for an amount of 200$. Nothing on the site was announcing this. Other companies include that fee in their price, or take care of it with a broker. Unnacceptable, I wouldn’t have bought the goods knowing that. ”

“ Lauren provided outstanding support in resolving a delivery issue that could have easily turned into a very long and frustrating process. ”

“ Lightning fast delivery! Very happy. ”

“ Super Fast delivery, excellent customer service and you get exactly what you have paid for, i am so pleased with my purchase. ordered another pair right after i recieved my first one. Thanks guys you have been fantastic ”

“ For a store that claims to have a reliable returns process, this experience demonstrates a complete lack of accountability and poor customer service. ”

“ They sneakily claim "free returns" with labels across the screens even as you browse from the Australian site, even claim free returns in the confirmation screen of your order, but they don't tell you it is actually free ONLY in the UK after you start a returns claim. ”

“ No refund in 3+ weeks, paid for a trackable service like they suggested and it was delivered and signed. Nothing since! Emailed over 10 times and have received the same automated email about returns everytime. No answer on customer service line either. Absolute joke! £300! ”

“ End refused to refund me, citing the Consumer Contracts Regulations hygiene seal exception, despite the fact that the item had not been opened or worn and the seal was untouched. ”

“ Incapable to maintain their own stock - happend to me several times that i place an order just to get without any comment a refund notice days later - once I even had to make them aware I placed an order and wanted to know the pending reason and the answer where in all cases „we looked but could not find your item“…very professional. ”

“ Absolute shambles, I've been waiting well over a week to get a refund enquiry responded too. There are much better retailers around who care about their customers. It's a shame, they used to be quite good. Avoid like the clap! ”

“ This review is not about the missing item alone—it's about the customer service. ”

“ They have the worst customer service. ”

“ I contacted customer service immediately and shared my photos. ”