END. Reviews

“ I contacted customer service as soon as I discovered the issue and even suggested a practical solution: if they could locate the matching right shoe, I would happily ship one of my left shoes back as a trade so the pair could be made wearable. ”

“ I paid £210 for an order that I never received. END claims the delivery was “compliant” even though I did not authorise a safe place and the parcel was not delivered to me. Customer service refused to investigate properly and simply told me to contact the police, then closed the case. Very disappointing response and no accountability for a failed delivery. I would not recommend based on this experience. ”

“ When I contacted customer service, I was told there is “no record” of my returned items, and therefore, they cannot process the refund. ”