eneba-com have a Customer Happiness Grade of B-. Customers love their customer service but are unhappy with their refunds.
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It has been two months since my purchase and I still have no parcel and no refund. I am out 380€ and the company has now blocked my account/communication so I cannot seek a resolution. This is the worst experience I’ve had with an online retailer. I highly recommend looking for a more reputable seller.
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- Anonymous
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Eneba refused to refund me, ignoring the EU right of withdrawal, and kept me stuck with excuses and pointless “solutions.
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- PT
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Scam.
They give me a product that doesn’t work. They don’t want to refund me…
SCAM
”
- Anonymous
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It's seems actually be a good service, for me at least. I've bought 5 keys off this and never had an issue. Great site in my experience, nice and cheap for some keys. I don't know about other people, but keys are delivered quick and are legit. However, the customer service is utterly abysmal. It took me about 3 days to get a reply from them once. Apart from that, great website.
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- Anonymous
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I am pleasntly surprised by both the low prices and incredibly fast delivery. I highly recommend this service.
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- Gabriel Nascimento
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This is the best and cheapest website to buy games on. I recommend it 100%. I've had very good service and i got my purchased game instantly. I got a brand new game and the code for the real game and NOT for something else. For me, it's awesome.
”
- Anonymous
