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eneba-com Reviews

1.3 Rating 226 Reviews
B
Happiness Grade

eneba-com have a Customer Happiness Grade of B. Customers love their prices and customer service but are unhappy with their refunds.

A

Price - Excellent

100.00%
Industry Average
Bought many games at a very good price No problems so far Trustworthy sellers Easy refunds A lot of games to choose from Would recommend if you want games at a cheap price
- dedek01
Every time I visit Eneba I’m amazed by the huge selection of critically acclaimed games at a cheap price, easy payment methods and fast delivery time. Definitely recommended!
- Julio Mendoza
I had a positive experience as a customer: cheap prices, lots of discounts, bundles of old good games for a very cheap price. Wish I learned about this earlier. Recommended.
- Albin Trocc
E

Refunds - Difficult

42.86%
Industry Average
I bought Halo Masterchief PC I thought I was buying a full application that would work on my Pc but when I tried to activate it, it took me to a microsoft site where you had to buy a game pass to play Masterchief . I sent pictures showing the microsoft site, but there only response was " talk to microsoft to find out why your key isn't working." This company will do everything possible to not give you a refund. Stay away!
- Anonymous
​It has been two months since my purchase and I still have no parcel and no refund. I am out 380€ and the company has now blocked my account/communication so I cannot seek a resolution. This is the worst experience I’ve had with an online retailer. I highly recommend looking for a more reputable seller.
- Anonymous
Eneba refused to refund me, ignoring the EU right of withdrawal, and kept me stuck with excuses and pointless “solutions.
- PT
84.21%
Industry Average
It's seems actually be a good service, for me at least. I've bought 5 keys off this and never had an issue. Great site in my experience, nice and cheap for some keys. I don't know about other people, but keys are delivered quick and are legit. However, the customer service is utterly abysmal. It took me about 3 days to get a reply from them once. Apart from that, great website.
- Anonymous
I am pleasntly surprised by both the low prices and incredibly fast delivery. I highly recommend this service.
- Gabriel Nascimento
This is the best and cheapest website to buy games on. I recommend it 100%. I've had very good service and i got my purchased game instantly. I got a brand new game and the code for the real game and NOT for something else. For me, it's awesome.
- Anonymous