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Energy Generator Sales Ltd Reviews

4.6 Rating 380 Reviews
89 %
of reviewers recommend Energy Generator Sales Ltd
Company Reviews Questions Metrics
4.6
Based on 380 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Energy Generator Sales Ltd Reviews
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Phone:

01296 871047

Email:

info@energygeneratorsales.co.uk

Location:

Hill View Farm Kimblewick Aylesbury Buckinghamshire, ,
Aylesbury
HP17 8SX

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James
Verified Buyer
“Very good and sorted out an issue which was nothing to do with them but entirely Stephill's fault. Stephill sent me a generator with dodgy welding and badly mounted power points which were not level. It had a scratched tank too and they were far from willing to help. Lee Pears at Stephill had even gone as far to say that the machine would get more scratches in the future so I shouldn't worry about it. Hardly the response I'd wanted to hear after paying £1500 for the machine. Anyway after leaving a not so favourable review here which was aimed at Stephill, I got a response from Energy Generators Ltd. They took control of my complaint and went above Lee Pears. I received a £250 refund to cover the damages and poor construction of the item. Would I buy another generator from Energy Generators, well the answer is YES. Would I buy another from Stephill, Yes. I see the faults as trivial but still enough that I should have not paid full price. The engine is a Honda and I have heard the Stephill brand is reliable. Time will tell though, and we shall have to see. How would I rate Energy Generators themselves. I would give them 10/10 and Scott personally I would also give 10/10. Great bunch of people. Step hill I would give 5/10 for trying to sort things out nicely. 5/10 for their behaviour. 5/10 for the finishing of the unit. 10/10 for the main build of the unit so that is the engine to alternator. I am intending to buy another Stephill generator but will suffer the wait of 6 months because of the aforementioned. I want to see how reliable this generator is through the cold winter months ahead. IF positive and no issues with starting, Scot will get a second order from us in February 2018.”
Helpful Report
Posted 7 years ago
Stephen
Verified Buyer
“phone up came next day by next year all my generators will be Warrior 6kva nice peace of kit”
Helpful Report
Posted 7 years ago
Andrew
Verified Buyer
“100% great service and very helpful with information I asked for .”
Helpful Report
Posted 7 years ago
Carrie
Verified Buyer
“Extremely efficient, the order was despatched and received on time. Customer service was excellent and the sales team excelled themselves in helping us sort out our problem and nothing was too much trouble. We highly rate your company.”
Helpful Report
Posted 7 years ago
Chris
Verified Buyer
“Scott the salesman was able to offer a great price and turn my order around very rapidly. We also received our new generator within 24 hours. Chris Evans M.D. ceceTV”
Helpful Report
Posted 7 years ago
Anthony
Verified Buyer
“Very helpful on phone Quickly dispatched and generator received in good condition Very happy with service and product”
Helpful Report
Posted 7 years ago
Mick
Verified Buyer
“Good efficient service”
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Posted 7 years ago
Michael
Verified Buyer
“Excellent service, great price, communications with customer first class! Many thanks!”
Helpful Report
Posted 7 years ago
James
Verified Buyer
“I like this firm a lot. They are very good. Excellent customer service. They manage the whole purchase to delivery really well and their after sales care is second to none.”
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Posted 7 years ago
Gordon
Verified Buyer
“Helpful, friendly, informative and a great price too!”
Helpful Report
Posted 7 years ago
Bernard
Verified Buyer
“The sales team helped with excellent advice when I was selecting which model to purchase. Once ordered the generator arrived next day.”
Helpful Report
Posted 7 years ago
Ross
Verified Buyer
“Generator arrived as expected no hassles everything was in package as expected. As you would expect from a top company.”
Helpful Report
Posted 7 years ago
Mike
Verified Buyer
“they seemed very happy to help and offer advice, generator arrived next day and started first pull. great service!”
Helpful Report
Posted 7 years ago
David
Verified Buyer
“The generator I purchased was the best price I could find online and the fact it was a family run business helped influence my decision to buy. The generator was delivered Very quickly and within the timescale.”
Helpful Report
Posted 7 years ago
Stephen
Verified Buyer
“came next day cant what to get the next one”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Very happy with the excellent service that got from this supplier. Would highly recommend to anyone that is looking at purchasing a generator to consider this company as not only was the contact with their sales dept first class the delivery of the product was very fast.”
Helpful Report
Posted 8 years ago
Mr Hunter
Verified Buyer
“Ordered on Saturday, came on Tuesday. Can't ask for better than that.”
Helpful Report
Posted 8 years ago
Helen
Verified Buyer
“Brilliant much quieter than I thought it would be”
Helpful Report
Posted 8 years ago
Paul
Verified Buyer
“Good price, quick delivery”
Helpful Report
Posted 8 years ago
Russell
Verified Buyer
“A fair price, speedy delivery and an excellent generator, starts first time ,does all thats asked of it easily. Thanks.”
Helpful Report
Posted 8 years ago
Energy Generator Sales Ltd is rated 4.6 based on 380 reviews
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