Enviro Lights Reviews

Name: Enviro Lights
Rating: 4.37

4.4 Rating 615 Reviews

83 %

of reviewers recommend Enviro Lights

Company Reviews

Questions

Metrics

4.4

Based on 615 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01279 442266

Write Your review

Tell us how Enviro Lights made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Enviro Lights 5 star review on 14th October 2020

Thomas Harding

Enviro Lights 5 star review on 22nd August 2020

Sarah Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First order cancelled but credit card still debited as well as for replacement order”

Helpful Report

Posted 1 year ago

Hi Geoffrey, We sent an email to you on the 13th July about your first order and offering an alternative product to the one ordered, but we did not receive a reply about how you wished to continue with the order. Please email us at sales@enviro-lights.co.uk to resolve this. Thanks, Meg O'Shea

Posted 1 year ago

“This blacklight does not attract insects as stated”

Helpful Report

Posted 1 year ago

“The cable was missing from the box. I emailed about it nearly 3 weeks ago and didn't get a reply so I've had to purchase a cable elsewhere. The two stars are because the price would have been quite cheap had I not needed to purchase an additional cable, and the delivery was fairly quick.”

Helpful Report

Posted 1 year ago

“One of the lights is not working.”

Helpful Report

Posted 2 years ago

Hi Michael, Can you please try the tube that is working in the fitting where the other tube didn't work. This will eliminate the possibility that the fitting is at fault. If that is working then please let us know and we will send a replacement. A copy of this reply has been sent to your email address.

Posted 2 years ago

“I ordered 2 off Bell 04055 Energy Saving MR16 Aluminium M258E 12V 35W Flood on a standard 3-5 delivery. Order #2321369 - 14 December 2021. Haven't received the items yet?”

Helpful Report

Posted 2 years ago

“Didn’t get correct order. Order due mid Dec. Still awaiting correct order.”

Helpful Report

Posted 2 years ago

“Not worth the £28.80 I paid. Definitely overpriced for what it is. Extremely long delivery time.”

Helpful Report

Posted 2 years ago

“Delivery disappointing. Was told 3 to 5 days. It took 16 days.(Easter included)”

Helpful Report

Posted 3 years ago

“Well I ordered on the 15th march and was told the item was out of stock but expected towards the end of the month! Item still not received and I have had no update on when it may arrive, lack of communication comes to mind!!”

Helpful Report

Posted 3 years ago

“Still waiting for the lights to arrive. Ordered on Jan. 14. Not pleased.”

Helpful Report

Posted 3 years ago

Hello April, thank you for your feedback. This item was listed for pre-order due to manufacturing delays. It has now been despatched and will be with you in the next 2-3 days. Best regards, Envirolights.

Posted 3 years ago

“I ordered these lights before Christmas with an initial delivery promise of pre Christmas. Then received an email saying they won’t be delivered until 18th January. Disappointing, but one extra star for keeping me informed”

Helpful Report

Posted 3 years ago

“This will be very short as I have not received any delivery of the item purchased as at 16.10 on 12th December”

Helpful Report

Posted 3 years ago

“I am still waiting to receive them!”

Helpful Report

Posted 3 years ago

“Ordered bulbs & was then told that they would be 7 to 10 days. If you are a bulb stockist, make sure that you have bulbs in stock.”

Helpful Report

Posted 3 years ago

“Bought a tube light that did not work when fitted. Unhelpful when I emailed”

Helpful Report

Posted 3 years ago

Hello. Thank you very much for taking the time to leave feedback. As advised in our reply, if the tube is only lighting up at the ends, unfortunately it means there is a problem with the fitting, not the tube. We recomended a suitable replacement (we currently have 10% off on the website) and you are free to return the tube for a refund. I know it is inconvenient that you need a new fitting, we do feel we have done our best to give you advice and help you. Thank you again for your review.

Posted 3 years ago

“Taking orders when not in stock, delaying receipt of product delivery is not good! Would be better to alert your clients that the item is no longer in stock, rather than taking monies for items you are unable or provide.”

Helpful Report

Posted 3 years ago

“I have yet to receive my order form Enviro Lights so cannot make a review”

Helpful Report

Posted 3 years ago

“Due to Covid-19 took ages to arrive. None of the lights (set of 4 fluorescent tubes) work. Don't know if its a fault with the lights or if they got broken in transit. Arrived in packed very tightly in a cardboard tube, wrapped in bubble wrap. very disappointed customer.”

Helpful Report

Posted 3 years ago

“Still not received my order a week after telling them to send it asap.”

Helpful Report

Posted 3 years ago

“Still waiting for my order and a reply to the email I sent asking what the expected delivery date is likely to be. Why ask for a review when I haven't received what I ordered.”

Helpful Report

Posted 3 years ago

Enviro Lights is rated 4.4 based on 615 reviews