EO Charging Reviews

Name: EO Charging
Address: EO Charging, Tomo House, Stowmarket, Suffolk
Rating: 4.36

4.4 Rating 1,210 Reviews

83 %

of reviewers recommend EO Charging

Company Reviews

Questions

Metrics

4.4

Based on 1,210 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

+44 (0)333 77 20383

Email:

hello@eocharging.com

Location:

EO Charging,
Tomo House,
Stowmarket
Suffolk
IP14 5AY

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EO Charging 5 star review on 27th December 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic experience from start to finish!”

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Posted 3 years ago

“Fast, efficient, friendly and helpful. No negative comments to report on my experience. The entire process was well handled, easy and clear right from initial application through to final install. Great service and would definitely recommend.”

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Posted 3 years ago

“The service was excellent l could not fault anything the guys who fitted this were very clean and explained everything would recommend this company to anyone looking for a home charger”

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Posted 3 years ago

“Engineers were fast efficient and tidy. The charger works as expected”

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Posted 3 years ago

“Charger works well. Too installation by EV-PV”

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Posted 3 years ago

“Arrived on time and completed everything, as I had requested, competently and politely. Highly recommend!”

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Posted 3 years ago

“Ricardo was excellent, helped us with deciding where to put the charger and did a very tidy job.”

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Posted 3 years ago

“First class system. The engineers that installed it , were excellent. Extremely tidy & very meticulous in their work. I would have no hesitation in recommending EO 👌”

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Posted 3 years ago

“Install was excellent, neat and tidy job. Charger is a nice compact unit.”

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Posted 3 years ago

“Superior product and service, at knockdown price. The installer was very friendly, helpful, tidy and did a very good job of running cable discretely. Happy customer.”

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Posted 3 years ago

“The charger works perfectly as advertised. Installation was quick and very professionally done. The result was very neat and tidy with the charger exactly where I wanted it. Highly recommend EO for your charger installation.”

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Posted 3 years ago

“Can't fault EO! Struggled to get much sense out of a number of other charger companies but EO's communications were always great. Made the grant application and odering easy then straight in contact with the installers. Mike and Nikki made a great job of the installation and everything was sorted in a few weeks. Highly recommended.”

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Posted 3 years ago

“Pleased with my charger. Couple of problems during installation due to positioning and faulty rcd's but the EO team and Stratford Energy were quick to put these right. Unit is small and unobtrusive, easy to connect and with octopus go tarrifs is saving me a bundle.”

Helpful Report

Posted 3 years ago

Hi Adrian, We're really sorry to hear that you've had such a frustrating experience with the installation of your charger and thoroughly appreciate you taking the time to provide such a detailed review. The last thing we want is to let our customers down - please be assured that we are reviewing your case as we speak and one of our team will contact you directly this morning. With regards to the EO Smart Home app, please note that we're currently working on developing an updated version of the app and will be providing an update to all customers over the coming months. Many thanks, The EO Charging team

Posted 3 years ago

“The EO Mini Pro 2 has more than met our expectations. It’s small and discrete and doesn’t draw attention to itself. Our installer was very professional (Ashley from EV Domestic) and they did a great job with a very tidy install. The app is straightforward to use though in fairness it could probably do a lot more WH”

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Posted 3 years ago

“Great charger and installation experience. Does exactly what I need. The app will benefit from additional development over time.”

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Posted 3 years ago

“Excellent charger, had mine for 3 years never missed a beat, would highly recommend.”

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Posted 3 years ago

“Amazing service all around. Highly recommend.”

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Posted 3 years ago

“Great service, friendly team and a job well done, let the sparks fly (hopefully not :-))”

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Posted 3 years ago

“Very smooth and helpful customer service. No issues encountered and help offered all along. Excellent installation service by Billy from JBS Electrical - very high quality and helped me through every step.”

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Posted 3 years ago

“My install was a pig. No beating around the bush, the consumer unit and the charge point could not have been harder to join together. The guys worked incredibly hard but they didn't even bat an eyelid! They were super polite, super clean and super positive. They had a great can do attitude, worked around all of the obstacles my building put in their way and left me with a sense that EO is a great company to deal with.”

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Posted 3 years ago

EO Charging is rated 4.4 based on 1,210 reviews