EO Charging Reviews

Name: EO Charging
Address: EO Charging, Tomo House, Stowmarket, Suffolk
Rating: 4.36

4.4 Rating 1,210 Reviews

83 %

of reviewers recommend EO Charging

Company Reviews

Questions

Metrics

4.4

Based on 1,210 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

+44 (0)333 77 20383

Email:

hello@eocharging.com

Location:

EO Charging,
Tomo House,
Stowmarket
Suffolk
IP14 5AY

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EO Charging 5 star review on 27th December 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good installation, engineer very helpful & EV charger is great.”

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Posted 3 years ago

“Really happy - from start to finish, the process was painless and easy. The installation was superb also. Very happy indeed.”

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Posted 3 years ago

“Ashley our installer was very helpful and professional. Very neat and tidy job.”

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Posted 3 years ago

“Very responsive from the end of the installation process. Once rescheduled due to an health issue of electrician, and this happened smoothly with minimum delay.”

EO Charging 5 star review on 19th July 2021

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Posted 3 years ago

“Great communication, great engineer, knowledgable, friendly, helpful. Was on time, tidy, very good experience”

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Posted 3 years ago

“I was extremely satisfied in the main with my experience of your customer service. Particularly with the help of one young man Thomas Jones, a technical support specialist. Who on two separate occasions was completely on the ball when it came to the requirements of the app and also in the second instance of helping me to access the charger when I had a new wifi extender fitted.”

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Posted 3 years ago

“Very good start to finish, charger is small, discreet and does exactly what i need it for”

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Posted 3 years ago

“Charge point, unteathered, is small and fairly unobtrusive. The app allows me to schedule when I want charging to occur and even has the cheap rates for my provider, Octopus, pre-defined. If I want to I can also turn off the charge point from the app to prevent unauthorised use. So far I'd be happy to recommend EO charge points.”

EO Charging 5 star review on 12th July 2021

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Posted 3 years ago

“Well pleased with my mini eo charger. A vey professional installation by the Energise Energy Solutions engineer.”

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Posted 3 years ago

“Charger is very discrete and looks good at the same time. App is a bit fiddly but you can program charger to turn on when electricity is cheap. A lot quicker, cheaper, safer and less fiddly than using an extension lead.”

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Posted 3 years ago

“The whole process from start to finish has been excellent. We had the initial difficulty of having a looped electricity supply that had to be unlooped before proceeding with the charger installation but this difficulty was handled very helpfully and professionally by the EO charger and installers staff. When it came to the installation of the charger, it was expertly and professionally handled including assisting with the activation of the EO app. We are also very pleased with the operation of the charger itself. We would highly recommend EO and its charger.”

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Posted 3 years ago

“Really great little box. Works easily and perfectly and looks good. Really helpful people (Edward specifically) who explained options and lined up the installer.”

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Posted 3 years ago

“Absolutely brilliant. Happy customers.”

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Posted 3 years ago

“EO came recommended Exceeded my expectations. First class from start to finish. Thank You.”

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Posted 3 years ago

“Efficient and friendly service.”

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Posted 3 years ago

“A really neat unit, unobtrusive in its design and function. Having read some negative reviews of the App wasnt sure whether that might be the achilles heel, however definitely not the case. The App is straightforward to set up and use - just make sure to download the EO Smart Home app rather than the EO app.”

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Posted 3 years ago

“From sending your survey in,to having the installer on site was excellent service and everything clearly explained.”

EO Charging 5 star review on 3rd July 2021

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Posted 3 years ago

“EO's customer service is great - helped us find a reliable and local supplier for the install, and provided a better price than by going directly with the installer.”

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Posted 3 years ago

“Very happy with our charger. It was installed without any fuse”

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Posted 3 years ago

“Every element of the service was top notch including: online guidance so I could conduct my own survey and provide details to show all was 'normal' at my home; confirmation messages, booking info and then a wonderful installer (Domionic) who was a real credit to EO in terms of his professionalism, respect, advice and tidiness. Very impressive all round. Now I just wait for my hybrid car so I can start using the charger!”

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Posted 3 years ago

EO Charging is rated 4.4 based on 1,210 reviews