“Item damaged on arrival for the second time(different stirrups purchased). No quality check before sending out. Offered a refund which was appreciated but I needed them for the weekend. Expensive item to turn up looking used. I was disappointed and won’t be buying more for my other horses from here.”
Thanks for your feedback, all items are brand new and direct from the suppliers. They are never removed from the box and then shipped to customers. What was referred to as damage was simply marks that are created in the anodization of the process of the stirrup irons. Items were returned and full refund processed.
“I was after this coat for a while and was very happy to find it in my size. It looks stunning and postage was super quick. oh, could not resist the cute chicken key ring. love it.”
Thank you very much for your 5 star review! We are delighted to hear that you found the coat that you were looking for at Equiflair Saddlery, that our postage was prompt & that you are happy with the key ring :)
“Great website , easy to navigate, products just as described and at a great price. I was kept informed on the progress of my delivery. Goods arrived in excellent condition, well packaged and on time”
Thank you very much for your review Caitlin, we are glad to hear that you found our website easy to navigate, products as described and great value! Also very happy to hear that your order arrived promptly and safely :)
Thank you very much for your 5 review! We are delighted to hear that your horse loves the saddle pad and both look wonderful in your picture! Also glad to hear that delivery was prompt, happy riding! :)
Thank you very much for your review Lottie, we are glad to hear that you are happy with our products, pricing and safe and speedy delivery! & You are very welcome, thank you :)
Thank you very much for your review James, we are glad to hear that you benefitted from our prompt delivery options and found the overall service to be excellent :)
Thank you very much for your review Laura, we are delighted to hear feedback like this and hope that you will continue to benefit from our offers and loyal customer rewards :)
Thank you very much for your review Sandra! We are delighted that everything met our high standards for your first purchase & that you would recommend us :)
