Escapade Reviews

Name: Escapade
Address: 45-46 Chalk Farm Road, London
Rating: 4.56

4.6 Rating 2,612 Reviews

89 %

of reviewers recommend Escapade

4.6

Based on 2,612 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0207 485 7384

Email:

Bmaisuria@escapade.co.uk

Location:

45-46 Chalk Farm Road
London
NW1 8AJ

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Escapade 5 star review on 4th November 2019

173

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bellissimo”

Helpful Report

Posted 4 years ago

“Great Costume, excellent value for money, fast delivery, will purchase other items in the future”

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Posted 4 years ago

“customer service was fantastic one of our outfits was delivered without the hat (sadistic scarecrow) and we was going to an event the next day they had it delivered by 8am the next morning so we had a complete outfit for the event. I couldn’t rate them enough and everyone at the Halloween event came up to us to say how good the costume was thank you!”

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Posted 4 years ago

“Great service, easy to use, quick delivery, great products!”

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Posted 4 years ago

“Quick delivery and great product quality. I look forward to using my new Santa suit for surprising my daughter at Christmas.”

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Posted 4 years ago

“I live in the USA and have not purchased anything at Escapade so cannot evaluate the items that Kathryn Thomas purchased. I am at a loss trying to figure out why my email address is attached to her account!?!?”

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Posted 4 years ago

“I love this company! The products are well priced, well packaged, and delivered quickly.”

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Posted 4 years ago

“Excellent quality and service also good fit”

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Posted 4 years ago

“Parcel arrived on time but price for Saturday delivery was extortionate-£10!!!Costume was really good but the size was tiny.Ordered women's 8-10thinking I would take it in for my slim 11 year old but as it happened it wouldn't even zip up a quarter of the way.Will be sending it back.”

Helpful Report

Posted 4 years ago

“Ordered my costume Saturday 26.10 and paid for next day delivery to get it in time for my party on the 30th of Oct. Order confirmation said the package should arrive on tuesday 29th, but it didn’t. Called them Wednesday morning to ask what has happened and if they could help. Still on hold waiting for someone to pick up the phone after 4 HOURS!! Never using them again.”

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Posted 4 years ago

“The outfit arrived promptly and was as described. The photos on the website were very clear and he layout was great.”

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Posted 4 years ago

“Product looks great but the mask is huge, a number of people have tried it on and its massive on everyone, supposed to be a standard fit and so far fits no one. Im 6ft 1" and 14st so not exactly a small bloke.”

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Posted 4 years ago

“ordered with 2 days notice and arrived well within time,,great quality and perfect fit too!! We will be using Escapade all the time now as we use fancy dress on a regular basis! Thank you!!”

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Posted 4 years ago

“The handle on the Jason Toy Machete broke once we removed it from the packaging tried to phone but never got an answer or I was number 20 in the queue every time I phoned.”

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Posted 4 years ago

“Very fast delivery and of high standard. I have one very happy 7 year old as her Halloween costume is now complete 😊”

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Posted 4 years ago

“Prompt service and excellent item.”

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Posted 4 years ago

“Excellent costume exactly the same as in the picture ,”

Escapade 5 star review on 30th October 2019

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Posted 4 years ago

“Scary mask, great quality.”

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Posted 4 years ago

“Item arrived late, even though I paid for 48hr delivery. White wings arrived with a brown stain, did not have time to return and wait for another before halloween. Not impressed.”

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Posted 4 years ago

“1st class service, great value for money, quality product and fast delivery.”

Helpful Report

Posted 4 years ago

Escapade is rated 4.6 based on 2,612 reviews