Escapade Reviews

Name: Escapade
Address: 45-46 Chalk Farm Road, London
Rating: 4.56

4.6 Rating 2,612 Reviews

89 %

of reviewers recommend Escapade

4.6

Based on 2,612 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0207 485 7384

Email:

Bmaisuria@escapade.co.uk

Location:

45-46 Chalk Farm Road
London
NW1 8AJ

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Escapade 5 star review on 4th November 2019

333

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My sit on elf costume arrived today 5 days after I ordered it This is the 3rd Christmas costume I have purchased Totally great Exactly what I wanted Great costume Great value Thank you”

Helpful Report

Posted 4 years ago

“If I could give less I would! Ordered my little boy an outfit for Halloween opened the box on the night before Halloween to find I had been sent 2 adult costumes. Currently been on hold for 1 hour 21 minutes and still at number 4. Appalling customer service will never use again!”

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Posted 4 years ago

“So much to choose from, superb delivery and 5* items!!!”

Escapade 5 star review on 30th October 2019

Helpful Report

Posted 4 years ago

“I expected better sorry.”

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Posted 4 years ago

“Fast and fab, so helpful and my product came back so quickly and looked amazing, in love”

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Posted 4 years ago

“Product turned up late Because my shipping address was incorrect. Tried to contact their customer service and was kept on hold for up to an hour, for the customer rep to not be helpful at all.”

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Posted 4 years ago

“Excellent company”

Helpful Report

Posted 4 years ago

“Quick and efficient processing and delivery, and the product was as described in the photos and written description. Very easy to deal with. The only nitpick would be to try to reduce the plastic packaging but I am the one buying a plastic wig so I'm not really in a position to judge.”