ESSE Engineering Ltd Reviews

Name: ESSE Engineering Ltd
Address: ESSE Engineering LtdLong Ing Barnoldswick Lancashire, Barnoldswick
Rating: 3.71

3.7 Rating 24 Reviews

67 %

of reviewers recommend ESSE Engineering Ltd

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3.7

Based on 24 reviews


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Phone:

01282 813235

Location:

ESSE Engineering LtdLong Ing Barnoldswick Lancashire
Barnoldswick
BB18 6BJ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“after getting my order from you it arrived with 3out of 4 bits broken also they were not the correct parts as i ordered the originals that came with my stove as these originals have lasted 5 years witch is very very good after a phone call to yourselves i had the correct parts f o c and within 2 days your after sales service is the same as your stoves 5 star well done and thank you very much”

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Posted 8 years ago

“My 100MF stove makes our house a home, 2 years on I still love it as much as when it was first installed,”

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Posted 8 years ago

“Even though my guarantee for this multi fuel fire had run out for over a year Esse sent me information on how to fix a problem I was having with it.Esse was quick and efficient sending the details within one day....excellent service”

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Posted 8 years ago

“We are delighted with both the performance and the look of our new esse range. I did wonder if you would like to Clive a picture of it in our fireplace in the kitchen. Please send email so that I can attach. Lisa”

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Posted 8 years ago

“Pauline responded to my email promptly and I was provided with an answer by close of play that day. Very helpful”

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Posted 8 years ago

“What an amazing oven. First attempt it smoked a lot as it dried out from the rain and water under the base. From then on it lights quickly and smokes very little. The main challenge is learning to cook at such high temperatures...that remains a work in progress! Pizza edges burn quickly. I have posted a few pics on Twitter Ian”

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Posted 8 years ago

“Easy purchase, easy install. Love my el 13amp x”

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Posted 8 years ago

“Having experienced an issue with the enamel paint finish on my ESSE CAT cooker I contacted my dealer (Rangemoors) and was surprised to hear back from ESSE within the hour. Helen at ESSE was able to immediately suggest remedial action involving a visit. I was contacted within a week and when I had to decline the first date another was soon arranged for one week later. Shane turned up as a agreed an replaced the front panel in just over an hour. Problem solved. In my experience I have found the support from Customer Service at ESSE to be first class, it is customer friendly, decisive and prompt. Many other companies would do well to follow their lead.”

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Posted 8 years ago

“Great course , content was excellent!”

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Posted 8 years ago

“The quality of your products,and the enthusiasm and passion which all your staff showed was plain to see. I wish all at ESSE the best for a very profitable future,and I will do all I can to help this by recommending your products to my customers.”

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Posted 8 years ago

“Engineer was prompt, polite and professional. Quick diagnosis, quick fix. Can't ask more. Well done Steve!”

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Posted 8 years ago

“We visited the Esse Factory Showroom because we are renovating a farmhouse and wanted to know exactly what the 990CH was capable of plus what kind of system we needed to install to run it. The stove had been fired up for us so that we could see it in action and the engineer who spoke to us was extremely knowledgeable about all the possible configurations, any problems we might encounter., and how to overcome them. We spent over one and a half hours looking at the stoves and finding out about the installation requirements etc. We could not have asked for better service and the Esse stove itself is absolutely beautiful. All our questions were answered clearly and patiently and we were even told we were welcome to come back again if we needed another look at the stove in action or if we needed any more help. We received a first rate service, and we are looking forward to getting to the stage when we can order our Esse 990CH. Thank you!”

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Posted 8 years ago

“Love Esse ...”

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Posted 8 years ago

ESSE Engineering Ltd is rated 3.7 based on 24 reviews