Esure Reviews

3.5 Rating 1,825 Reviews

63 %

of reviewers recommend Esure

Company Reviews

Questions

Metrics

3.5

Based on 1,825 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5

Popular Questions:

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How quickly does Esure resolve customer queries?

Helpful Report

(4 weeks ago)

Greater than 57% of reviewers feedback is Esure takes over a week to resolve customer queries.

Helpful Report

(4 weeks ago)

74.44%

Industry Average

“ Great service great product range ”

- Stephen Lambert

“ I had my catalytic converter stolen this morning. My initial contact with Esure was a little unsettling, but the problem was quickly and professionally sorted out and I’m really pleased with the service so far. ”

- Terry Baker

“ I had car insurance from them for 2 years. Excellent service ”

- Anonymous

Esure Reviews

Customer Service - Good