Esure Reviews

3.4 Rating 1,916 Reviews

61 %

of reviewers recommend Esure

Company Reviews

Questions

Metrics

3.4

Based on 1,916 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

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How quickly does Esure resolve customer queries?

Helpful Report

(2 days ago)

Greater than 53% of reviewers feedback is Esure takes over a week to resolve customer queries.

Helpful Report

(2 days ago)

72.97%

Industry Average

“ "I was not involved in speaking to Esure customer service at all. It was all done on online which is basically entering the details & requesting what type cover I wanted. It was quite straightforward.\r\n\r\n\r\n" ”

- Anonymous

“ "Very reasonable and brilliant customer service " ”

- Tijan touray

“ "Ok service. Not bad. " ”

- Anonymous

Esure Reviews

Customer Service - Good