Etrnl Rings Reviews

Name: Etrnl Rings
Rating: 4.69

4.7 Rating 2,353 Reviews

92 %

of reviewers recommend Etrnl Rings

4.7

Based on 2,353 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Etrnl Rings 3 star review on 20th September 2025

225

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dealing with Etrnl was really easy - their sizing kit was exactly what I needed, and when I stopped to pick it up one of their staff very helpfully showed me some of the rings they had in stock which really helped. The ring itself is perfect, and has attracted more attention than I would have expected from a men's ring. The finish is perfect, and it's exactly what we wanted.”

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Posted 1 year ago

“Bought the ring for my husband and got it personalised but was sort of disappointed as I could barely read it unless really look and focus on what was written if the engraving could be filled with another colour to see personalised message other than that very durable ring and he loves it”

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Posted 1 year ago

“The products are great but what I really liked was the returns process. Changing a ring size was so easy when I found my first one was too big. With the prepaid envelope provided and the easy to follow steps made the returns process very easy. I would happily shop with Etrnl rings again and I would recommend them”

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Posted 1 year ago

“I ordered the same size as last time I purchased and this one is at least 2 sizes smaller, can I return and go up 2 sizes in the same model?”

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Posted 1 year ago

“Amazing and easy to use platform. Delivery was very efficient all the way to UAE as well.”

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Posted 1 year ago

“disapointed”

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Posted 1 year ago

“Chris and Perry are the top drawer of customer service. Sensational service, so genuine, understanding and helpful. This business is 100% worth supporting and I am so happy we brought our rings through them. Awesome product, great pricing, great customer service - what more do you want? Legends.”

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Posted 1 year ago

“Well done Eternl, your latex rings are amazing …fashionable, comfortable, affordable and dispatched with care.”

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Posted 1 year ago

“Perry is great.”

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Posted 1 year ago

“Very happy with our replacement wedding rings we purchased for our 30th wedding anniversary. Would have loved to see the sets in Rose Gold as well but happy with the gold ones we purchased and buying the set was a great way to save some money as well. The rings were shipped within a day and arrived within a few days of purchase beautifully packaged. Our rings weren't quite the right size and the return was super easy and at no cost to us. The money was refunded quickly and we were able to purchase the replacements which again came within a few days of ordering online. We recommend Etrnl for great customer service and products.”

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Posted 1 year ago

“My husband loves his new wedding band! he can wear it at work and knows its safe”

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Posted 1 year ago

“5 days with the ring, cant fault it. Excited to see how much maintenance if any will be required on the purchase”

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Posted 1 year ago

“Perfect fit, quick and easy to order and an amazing range of rings. Will be back to order more”

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Posted 1 year ago

“Effectless process and customer service was second to none. Love wearing my Etrnl ring”

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Posted 1 year ago

“Great Service! Extremely happy with our rings.”

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Posted 1 year ago

“Very easy to deal with. Rings didn’t fit and the return process was so simple! Very happy and love the replacement silicone rings!”

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Posted 1 year ago

“Hubby & I love these rings. With hubby working in a factory & a high risk of him getting his finger caught with a metal ring on this is the best option to have a ring on his finger. Only 1 thing to complain about though as I first ordered the 4 pack of rings for myself but the max size was 8 where as the max size is 9 for the couples female ring sizes. My 4 pack don’t fit but my wedding one does.”

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Posted 1 year ago

“Placed a customised order with express postage. Which I paid additional for. After waiting the 1-4 business days and my parcel not arriving. I looked up my order confirmation to see if I could locate tracking on my parcel. It stated it had been delivered to VIC on the 14th Feb. I live in QLD. I checked my details in case I had made an error with inputting my address. No, I got these details correct. I sent multiple emails enquiring where my parcel was and why it had been sent to the incorrect address. Multiple days pass and no reply. My parcel eventually turns up on the 21st Feb with no explanation or communication. I am assuming you re-sent it. I email again and ask why it was re-issued with no correspondence and to inform staff that I paid express postage and did not receive within the intended time frame from their error. Again, no reply. I publicly post on your FB page. Again, multiple days pass before I get a reply via messenger. You ask for my email address. I told you, you already have my details and address and to search for communication from me. Allegedly, my emails went to your spam folder. I emailed with the same details provided when placing the order. Again, multiple days in between reply’s. You agree to refund my express postage (lucky me). You failed to address that upon receiving the ring, the alleged ‘tough’ silicone began splitting on first use. We just ordered our actual wedding rings. We ordered the correct size. I received a faulty product and the most horrendous customer service in my life to date. I am still adamant this company is a scam. And still want the rest of my order refunded.”

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Posted 1 year ago

“Really happy with the process. Paid for the express shipping to nz and it arrived within a few days.”

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Posted 1 year ago

“Ordered online and although my ring didn't fit the first try. Getting a replacement was seemless and simple. Customer service was superb and definetely would recommend to others who are looking for rings for any occasion”

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Posted 1 year ago

Etrnl Rings is rated 4.7 based on 2,353 reviews